Senior Relationship Manager || Direct Distribution || Hyderabad

RenewBuy; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

A leading Insure-Tech company in Hyderabad is seeking a Senior Relationship Manager to develop and manage the Individual Agency Channel. This role requires excellent communication skills, critical thinking, and analytical problem-solving abilities. Responsibilities include recruiting team members, managing agent performance, and ensuring compliance with regulations. The position offers a negotiable salary package and the opportunity to work in a dynamic environment with a growing team.

Qualifications

• Strong communication skills are a must.
• Ability to think critically and solve complex problems.
• Analytical skills to assess team performance.

Responsibilities

• Manage and develop the Individual Agency Channel.
• Recruit suitable relationship managers and territory sales managers.
• Ensure compliance with internal and external regulations.
• Monitor performance of agents and maintain high engagement levels.
• Maintains POS agent mix and monitors performance metrics like renewal and closures.
• Drives channel servicing, reconciles partner accounts, and ensures compliance.

Skills

Good communication

Critical Thinking

Analytical

Problem solving

Job description

Senior Relationship Manager || Direct Distribution || Hyderabad

Join to apply for the Senior Relationship Manager || Direct Distribution || Hyderabad role at RenewBuy

About RenewBuy: RenewBuy, launched in 2015, has rapidly become the 2nd largest Insure-Tech player in India. Our approach of digitizing the consumer journey through Agents has positioned us ahead of traditional and digital players. Offering Motor, Health, and Life Insurance, RenewBuy is on track to be a 2000 Cr annualized business with a dynamic team of 2500+ employees operating in 50+ cities. The company recently raised USD 40 million from Dai-ichi Life Holdings Inc. We are seeking to enhance our presence in 1000+ locations across the country and increase the agent base to 2 lac on our platform. Website: renewbuy.com

Responsibilities / KPIs

• Follows defined procedures and receives direction regarding work priorities from the manager. Works independently on routine tasks.
• Exercises limited discretion within established guidelines.
• Functions as Team Member.
• Growing ability to apply general principles and standard techniques/procedures.
• Sets specific standards / objectives for self and team members/ allocated resources.
• Influences others during internal/external communication.
• Continuously improves processes in defined domain for self and co-team members; manage mid-size teams (~7–8).
• Agency Channel / POS Development
• Help employee for Sourcing/servicing POS Agents as per the agreed mix and policy.
• Agency Channel/POS Development for the assigned location.
• Coordinating with Operations team for pre-licensing, training, and licensing.
• Conduct induction training and coordinate with sales training team for product and ongoing trainings for the respective POS.
• Maintaining the agreed mix of new and existing agents / POS.
• Develop and execute strategies to reach out to various market segments.
• Agency Channel / POS Management
• Monitoring Agent performance on the common variables of segment way to the market - Renewal, Fresh database, funnel, and closures.
• Maintaining the high active percentage of POS.
• Controlling attrition of POS Agents.
• Ensuring high productivity of team and POS and manage the right level of channel engagement with the POS.
• Channel Servicing
• Reconciliation of partner accounts and coordination with all the departments for same
• Profitability
• Work on various market dynamics and provide feedback for the improvement in the internal organisation to cope up with the same.
• Management of loss ratios.
• Compliance & Hygiene
• To ensure compliance with the external bodies and other authorities.
• Ensure internal compliance.
• Manage cheque bounce recovery and business pendency.
• People Management
• To recruit suitable relationship Manager/ Territory Sales Managers who will share and live with the values of the company.
• To ensure high level of employee / POS engagement and focus on company goals.
• To appraise the team and provide feedback essential for their development.
• To assess the training needs for the team and recommend the same for company training programs.

Qualifications / Requirements

Skill Required: Good communication, Critical Thinking, Analytical, problem solving

Additional Information

Salary Package: Negotiable (as per industry norms)

Selection Procedure: HR interview and technical interviews.

Designation: Territory Manager/ Area Manager / Sr. Area Manager / CSM

Department: Agency Channel

Objective: To develop and manage the Individual Agency Channel in the territory.

Job Functions

• Sales and Business Development

Referrals increase your chances of interviewing at RenewBuy.

Get notified about new Senior Relationship Manager jobs in Hyderabad, Telangana, India.