Deputy Manager- RAC General Industry

KSB Limited; Pimpri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

KSB is a leading global supplier of pumps, valves and related service. This role focuses on techno-commercial offer management, channel partner training, and branch-office training and order booking, supporting SAP and Dealer Management Portal processes.

You will develop market segment expertise and drive growth by engaging with customers, consultants and OEMs. Based in Pimpri, Maharashtra, the role collaborates with engineering, product and operations teams to ensure timely, profitable

Responsibilities

• Techno-Commercial Offer Management & Submission — lead end-to-end proposal process, ensure alignment with customer requirements, technical specs and profitability targets.
• Dealer & Channel Partner Training — develop and deliver technical and commercial training for dealers and distributors to improve product knowledge and sales capabilities.
• Branch Office (BO) Team Training & Support & order booking — train SAP, Dealer Management Portal usage, and commercial guidelines; ensure accurate order booking and indenting per TAT.
• Market Segment Expertise — analyze market trends, identify opportunities, and build relationships with customers, consultants, OEMs and stakeholders to drive growth.

Job description

Key Responsibilities

• Techno-Commercial Offer Management & Submission - Lead the end-to-end process of preparing comprehensive techno-commercial offers, ensuring alignment with customer requirements, technical specifications, and profitability targets. Collaborate closely with engineering, product, and operations teams to gather necessary technical data, costings, and project timelines. Conduct thorough technical and commercial risk assessments for all proposals. Present and negotiate offers with clients, effectively articulating value propositions and addressing technical queries. Ensure timely and accurate submission of all proposals.
• Dealer & Channel Partner Training - Develop and deliver technical and commercial training programs for channel partners (dealers, distributors) to enhance their product knowledge, sales capabilities, and understanding of market segments. Create engaging training materials, including presentations, product demonstrations, and case studies. Monitor dealer performance and provide ongoing support and guidance to improve their effectiveness. Foster strong relationships with channel partners to drive mutual business growth.
• Branch Office (BO) Team Training & Support & order booking - Train and mentor the branch-office support team on product knowledge, SAP, Dealer Management Portal, Selection software usage and commercial guidelines. Ensure the application team is equipped to provide efficient and accurate support to the sales force and channel partners. Develop standard operating procedures (SOPs) for offer processing and internal coordination. Order booking with correct indenting, Purchase requestion notes submission as per TAT specified.
• Market Segment Expertise - Develop deep business expertise, application knowledge and market segment understanding in the following general industry segments & application mapping. Semiconductor Automobile OEM PAINT Identify and analyse market trends, competitive landscapes, and emerging opportunities within these segments. Develop and execute strategic business development plans to expand market share and achieve revenue targets. Build and maintain strong relationships with key customers, consultants, OEM’s and industry stakeholders with regular client/ Consultant visits KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing acilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success. At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve.

About KSB

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing acilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success. At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve.

This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.