Deputy Manager - PVT DAC

Mahindra And Mahindra Ltd.; Chakan; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Mahindra and Mahindra Limited is seeking an experienced engineer to lead field investigations and drive root-cause analysis across India. You will coordinate with manufacturing, supplier quality and design teams to resolve field issues, monitor complaints, and deliver data-driven reports to management.

The role requires 5–10 years in automotive/EPC environments, strong DAC system knowledge (Chassis, Suspension, Steering), proficient data handling in Excel/PowerPoint, and hands-on problem-solving

Qualifications

• BE/B.Tech in Mechanical/Production/Automobile/Mechatronics (Full Time)
• 5–10 years of automotive/field experience
• Strong knowledge of vehicle systems and DAC components
• Proficient in data management and MS Excel & PowerPoint
• Experience with 8D, DOE, fault tree, and Ishikawa analysis

Responsibilities

• Attend vehicle-level joint investigations to identify root cause across India.
• Drive vehicles as required during investigations.
• Demonstrate knowledge of vehicle DAC systems (Chassis, Suspension, Steering, Wheel ends).
• Resolve internal concerns related to DAC with manufacturing, supplier quality and design teams.
• Perform data analysis and generate field concern MIS reports and management presentations.
• Monitor field complaints and assess effectiveness of corrective actions.
• Publish reports and PPTs for higher management on field concerns.
• Coordinate closure of field and internal concerns with cross-functional teams.
• Ensure timely closure of emerging and immobilisation concerns.

Skills

Self-motivation

Cross-functional leadership

Collaborative

Education

BE/B.Tech (Mechanical/Production/Automobile/Mechatronics)

Tools

QC tools

DOE techniques

Fault Tree Analysis

Ishikawa diagram

Excel

PowerPoint

Job description

Responsibilities

1. 1. Will be responsible for attending vehicle level joint investigations to identify root cause of concern in field pan India
2. 2. Should able to drive the vehicles
3. 3. Vehicle systems knowledge is must.
4. 4. Will be responsible for resolving internal concerns related to DAC.
5. 5. Data analysis
6. 6. Daily monitoring of field complaints & effectivity of actions
7. 7. Genearte Field concern MIS & publish report, PPT for higher management
8. 8. Take appropriate actions in association with manufacturing, supplier quality & design & for closure of field & internal concerns
9. 9. Speedy & time bound closure of emerging concerns & immobilisation concerns

Key Deliverables

1. 1. Reduction in field failures & warranty cost
2. 2. TAT (Turn around time) for failed part analysis
3. 3. TAT for field escalations
4. 4. TAT for concern resolution

Experience

5 to 10 yrs

Industry Preferred

Automotive, OEM

Qualifications

B. E. /B.Tech (Mechanical/ Production/Automobile/ Mechatronics) - Full Time

General Requirements

• Competencies Self Motivated
• Leading Cross Functional Team (CFT)
• Collaborative, Assertive.

1. 1. Willing to work with own hands
2. 2. Willing to travel across country at short notice for joint investigations
3. 3. Vehicle systems knowledge.
4. 4. Good understanding of DAC systems like Chassis, Suspension, steering & wheel ends.
5. 5. Good understanding on vehicle level interface of DAC systems
6. 6. Good understanding on manufacturing processes like fabrication, sheet metal, machining etc
7. 7. Systematic root cause analysis of Failures by QC story approach , 8D methodology Should be able to demonstrate problem solving ability using problem solving tools.
8. 8. Conversant with shinin DOE technique, preparation of Fault Tree for Analysis,Ishikawa diagram, statistical tools
9. 9. Knowledge of Basic 7 QC & Advance QC Tools.
10. 10. Understanding of engineering drawings, process flow diagrams, control plans etc.
11. 11. Good at data management & interpretation of data to draw meaningful conclusions
12. 12. Good at Excel & Power point presentations.

Our commitment to Diversity, Equity, and Inclusion

At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive.
We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.
We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.
Together, we rise by embracing differences and building a future that reflects the communities we serve.

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