Deputy Manager - Organizational Development

TVS Credit Services Ltd; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

TVS Credit Services Ltd. seeks a seasoned OD/HR professional to coordinate PAN India organizational development and learning initiatives.

You will lead Young Managers Program, L&D certifications and employee listening projects, partnering with HRBPs, vendors and business leaders to drive engagement and capability building. Role involves end-to-end program management, data dashboards, and adherence to process standards across multiple sites.

Qualifications

• MBA with 5+ years of experience in OD/HR
• Proficiency in MS Excel and PowerPoint with MIS reporting
• Strong coordination, stakeholder management and communication skills

Responsibilities

• Coordinate and execute PAN India Young Managers Program (YMP) with institutes and vendors, managing end-to-end activities
• Coordinate PAN India L&D programs (Yellow Belt to Black Belt, RCA) and manage communications, scheduling, attendance and certification
• Support employee listening initiatives (Amber and Pulse Surveys) and work with HRBPs to improve participation and dashboards
• Coordinate employee certification programs, awards and OD initiatives, including communication materials and success stories
• Collaborate with business leaders to drive Epic Quest initiatives through scheduling, feedback and program activities
• Manage PO creation, tracking and vendor documentation to ensure uninterrupted program delivery

Skills

MS Excel

PowerPoint

MIS reports

Coordination

Stakeholder management

Communication

Education

MBA in OD/HR

Tools

MS Excel

PowerPoint

Job description

Job Purpose:

This role is responsible for coordinating and executing PAN India OD & L&D initiatives, including Managers programs, continuous improvement certifications, employee listening interventions, and talent development activities. The role collaborates with educational institutions, vendors, HRBPs, business leaders, and employees to ensure seamless delivery of development programs, enhance employee capability, drive engagement, and support organizational effectiveness.

Key Responsibilities:

• Young Managers Program (YMP) - Coordinate and execute the PAN India Young Managers Program in collaboration with educational institutions and external vendors. Manage end-to-end program activities including participant nominations, attendance tracking, travel arrangements, review meetings, faculty interactions, assessments, valedictory events, and certification processes. Act as the primary liaison between the institute, vendors, participants, and internal stakeholders to ensure seamless program delivery and completion.
• Learning & Development Programs - Coordinate PAN India Yellow Belt, Green Belt, Black Belt, and Root Cause Analysis (RCA) training programs in collaboration with the TQM team. Manage participant communication, scheduling, meeting coordination, attendance tracking, certification, and overall program administration. Ensure timely completion of training interventions and maintain relevant program records and reports.
• Employee Listening & Organizational Development (OD) - Support employee listening initiatives including Amber and Pulse Surveys to enhance employee experience and engagement. Coordinate with HRBPs to improve participation rates, follow up on action plans, track progress, and prepare dashboards and reports.
• Certifications, Recognition & OD - Initiatives Coordinate employee certification programs, awards, and recognition initiatives across the organization. Prepare communication materials, success stories, award citations, and write-ups for OD, L&D, culture-building, and competency framework initiatives.
• EPIC - Collaborate with business leaders, cross- functional participants to drive Epic Quest initiatives through effective scheduling of calendars, meetings, feedback sessions, and program activities. Coordinate end-to-end, facilitate and drive business-focused solutions to ensure successful program execution and outcomes.
• Vendor Management & Purchase Order Administration Manage timely creation, tracking, and closure of Purchase Orders (POs), monitor vendor documentation, and support contract renewals to ensure uninterrupted program delivery.

Job Requirements:

• Preferably MBA with 5yrs of experience in OD
• Proficiency in MS Excel and PowerPoint, MIS reports
• Strong Coordination & Collaboration
• Strong interpersonal and stakeholder management skills
• Excellent verbal and written communication
• High on learnability and adaptability
• Planning, Problem Solving & Organizational Skills