Walk-in | Deputy Manager (Learning & Development) - Human Resources

Max Healthcare; New Delhi; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Max Healthcare is seeking a Deputy Manager (Training) in Learning & Development to lead leadership development initiatives across the organization. You will design, deliver, and measure impact of leadership programs for middle and senior management, engaging senior stakeholders and ensuring programs stay within budget.

The role requires 5–12 years of L&D experience, graduate or Postgraduate qualification, and strong communication in English and Hindi.

Qualifications

• Graduate / Post graduate required.
• 5–12 years of experience in Learning & Development (Talent Identification, Development, Managerial Development, OD & Change).
• Excellent communication in English and Hindi; ability to engage senior stakeholders.

Responsibilities

• Design, deliver, and evaluate leadership development programs for middle and senior management.
• Engage leaders and managers to identify development needs and craft interventions.
• Manage budgets and logistics for leadership programs, including in-person and virtual sessions.
• Monitor impact, prepare reviews, and continuously improve training content.

Skills

Fast Learner

Executive Presence

Facilitator & Conceptualizer

Interpersonal Skills

Organizational Skills

Education

Graduate / Post graduate

Tools

MS Office

Job description

JOB DESCRIPTION

I. JOB DETAILS

Job Title

Deputy Manager (Training) - Learning & Development - Human Resources

Reporting Supervisor

Unit Head Human Resources

II. JOB PURPOSE

Responsible for developing, delivering, managing, monitoring and measuring comprehensive leadership training programmes that are carried out for middle & senior management levels, across the organization.

The key tasks include learning interventions for middle to senior level management in leadership role, engagement of senior stakeholders in capability building, change exercises & leadership skill enhancement in line with organizational need.

III. KEY RESPONSIBILITIES

Core Responsibilities

Learning & Talent Development Planning, Delivering, Evaluation

• Analyze, Design, Develop & Evaluate leadership development programs across the organization.
• Develop and monitor Leadership Scorecard by running leadership assessment center basis learning passport.
• Engage with leaders and managers across the organization to understand their needs and develop a range of interventions to support their ongoing development.
• Contribute in development, revision, and evaluation of training course content.
• Conducting and coordinating Leadership Development programs as well as managing in-person and Virtual Leadership Programs across various levels as per the Learning strategy & organization needs.
• Provide Management reviews and reports as required.
• Ensure learning interventions are High impact and engaging as per learners group needs.
• Measure effectiveness and business impact of the programs delivered.

Consultancy and Monitoring

• Meet with the key stakeholders including senior management to identify training needs for leadership development solutions.
• Plan & create leadership development strategies and solutions to meet long and short-term business needs.
• Managing the financial and logistical aspects of leadership development programs

Training Budget

• Ensure cost effective creation, implementation, continual improvement of leadership programs and keeping within budgets.
• Ensure that project/ department milestones/ goals are met and adhering to approved budgets.

Continuous Improvement

• Review and continually suggest improvement of the Training modules, ensuring that it remains current and ensures a consistent high quality of training, services and information for learners.
• Monitoring and reviewing the progress of trainees through questionnaires and discussions with key stakeholders.
• Engagement activities at the unit.

This list should not be regarded as exhaustive and the position holder will be expected to deliver other duties that are relevant and appropriate to this scope.

IV. KEY PERFORMANCE INDICATORS

Measurable Deliverables

• Trainings Conducted as per the Organizational needs/Training Calendar.
• Maintenance of records (Incompliance to NABH and Company standards) of all the training conducted.
• Evaluate the impact of existing and new leadership development interventions in order to identify areas for improvement and opportunities to enhance the current offer to support leaders in achieving their full potential.
• Maintaining a module and training delivery feedback score of 4.00 (on scale of 1 to 5 min) in every session.
• User feedback scores on core support functions especially in displaying behaviors.
• Post training audits of employees who have undergone Learning Experiences and interventions.

V. JOB REQUIREMENTS

Minimum Qualifications

Graduate / Post graduate.

Experience

5 - 12 years of experience in Learning and Development in Talent Identification, Development, Managerial Development and OD and Change management

Behavioral Skills

• Fast Learner
• Executive Presence
• Expert Facilitator and Conceptualizer
• Interpersonal Skills
• Excellent organizational skills with ability to prioritize activities and co-ordinate input from internal and external partners

Technical Skills

• L&D Certifications: Psychometric assessment certified, TTT certified, Leadership & behavioral training delivery certified.
• Coaching, Change management & Performance management
• Analytical skills & process orientation.
• Negotiation Skills.
• Expert in running surveys, focus groups or interviews
• Excellent MS office skill.

Language Skills

English & Hindi

VI. KEY INTERACTIONS

Key Internal Contacts

• Liaise with stakeholders at Leadership and Middle Management level
• Coordinate and facilitate for logistics for all training programs conducted.
• Liaise with key functional HODs and team members critical to leadership development strategy.

Key External Contacts

• Any external institute tie ups
• Training vendors