Deputy Manager - Field Service Engineer - Mumbai

Schneider Electric; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Schneider Electric is seeking a hands-on Deputy Field Service Manager to lead commissioning, testing, and troubleshooting of SCADA and Substation Automation Systems across Pan-India projects. You will manage site deliverables, customer expectations, and cross-functional coordination while configuring relays from Schneider, ABB, Siemens, and GE.

The role demands strong technical proficiency in PSO, EPAS, Zenon, IEC 61850, Modbus, and PLC/RTU programming with extensive travel and on-site

Qualifications

• B.E./B.Tech in Electrical/Electronics/Telecommunication (Mandatory).
• 2-4 years of relevant experience in substation automation/SCADA commissioning.
• Willingness for Pan-India travel and on-call.
• Certifications: IEC 61850 Engineer, Schneider EcoStruxure/EPAS/PSO, COPA-DATA Zenon, networking (CCNA/Industrial Ethernet)

Responsibilities

• Plan and conduct commissioning, testing, and troubleshooting of SCADA systems for substation automation projects (PSO, EPAS, Zenon).
• Configure and integrate numerical relays (Schneider, ABB, Siemens, GE) and verify protection I/O, GOOSE, and HMI/SCADA mappings.
• Implement IEC 61850, Modbus RTU/TCP, Profibus, Ethernet/IP networks including VLANs and redundancy.
• Develop and debug PLC/RTU logic (M580/M340) and RTU (Saitel/T500).
• Maintain site documentation: drawings, ICD/SCD/CID, I/O lists, test sheets, method statements.
• Lead site execution and act as primary technical interface with customers; provide on-site training.
• Drive root-cause analysis, corrective actions, and liaise with engineering/R&D for complex issues.
• Plan daily site activities, track milestones, and manage tools and test equipment.

Skills

SCADA commissioning

Field service management

IEC 61850 engineering

PSO/EPAS/Zenon

PLC/RTU programming

Travel readiness

Education

B.E./B.Tech in Electrical/Electronics/Telecommunication

Tools

PSO

EPAS

Zenon

Modbus/Industrial Ethernet

Job description

Role Overview

We are seeking a hands-on Deputy Field Service Manager to lead and execute commissioning, testing, and troubleshooting of SCADA and Substation Automation Systems across Pan-India projects. The role demands strong technical proficiency in SCADA software (PSO, EPAS, Zenon), industrial communication protocols, and protection/automation systems, along with the ability to manage site deliverables, customer expectations, and cross-functional coordination.

Key Responsibilities / Deliverables

• SCADA Commissioning & SAT
  • Plan and conduct commissioning, testing, and troubleshooting of SCADA systems for substation automation projects using PSO, EPAS, and Zenon.
  • Perform Site Acceptance Tests (SAT); prepare test procedures and reports.
• Substation Automation & Protection Integration
  • Configure and integrate numerical relays (Schneider, ABB, Siemens, GE) and verify protection I/O, GOOSE messaging, and HMI/SCADA mappings.
  • Validate SAS architectures including IED integration, bay-level controls, gateway engineering, and time synchronization.
• Protocols & Communication
  • Implement and troubleshoot IEC 61850, Modbus RTU, Modbus TCP/IP, Profibus, and Ethernet/IP networks, including VLANs, managed switches, and redundancy (RSTP/PRP/HSR where applicable).
• PLC/RTU Engineering
  • Develop, modify, and debug logic for PLC (M580/M340) and RTU (Saitel/T500); perform point-to-point checks and interlocking validation.
• Quality, Documentation & Compliance
  • Maintain as-site documentation: architecture drawings, communication matrices, ICD/SCD/CID files, I/O lists, test sheets, method statements, and redlines markup.
  • Ensure compliance with utility standards, cybersecurity guidelines, and safety protocols.
• Customer & Stakeholder Management
  • Lead site execution, manage contractors, and act as the primary technical interface with customers (utilities, EPCs, end users).
  • Provide on-site training and knowledge transfer to customer teams.
• Issue Resolution & Escalation
  • Drive root cause analysis, corrective/preventive actions, and coordinate with engineering/R&D for complex issues.
• Operational Rigor
  • Plan daily site activities, track milestones, and report progress; manage materials, tools, and test equipment availability.

Key Competencies

• Strong commissioning & troubleshooting skills in SCADA/SAS environments.
• Practical knowledge of IEC 61850 engineering (SCL/ICD/CID/SCD), MMS/GOOSE/SV concepts.
• Hands‑on with PSO, EPAS, Zenon (or equivalent SCADA platforms).
• Proficiency with Modbus RTU/TCP, Profibus, Ethernet/IP and industrial networking.
• Experience with numerical relays (Schneider, ABB, Siemens, GE).
• Working knowledge of PLC (M580/M340) and RTU (Saitel/T500) programming.
• Readiness for Pan-India travel and on-call.
• Strong communication, documentation, and customer handling skills.
• Safety-first mindset; adherence to LOTO and site HSE requirements.

Qualifications

• B.E./B.Tech in Electrical/Electronics/Telecommunication (Mandatory).
• 2-4 years of relevant experience in substation automation/SCADA commissioning.

Good to Have (Preferred)

• Certifications: IEC 61850 Engineer, Schneider EcoStruxure/EPAS/PSO, COPA-DATA Zenon, networking (CCNA/Industrial Ethernet).
• Exposure to utility specifications (EIL/PGCIL/State DISCOMs), cybersecurity basics, NTP/PTP time sync.

Key Performance Indicators (KPIs)

• On-time SAT completion and project handover.
• First-time-right commissioning & defect closure cycle time.
• Compliance to HSE and quality standards.
• Customer satisfaction (CSAT/NPS) and escalation avoidance.
• Documentation accuracy and as-built completeness.

Travel & Work Conditions

• Extensive Pan-India travel (70–90% as per project needs).
• Work at substations/industrial sites with adherence to company and client HSE norms.
• weekend work as per commissioning windows.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

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150 000+ employees in 100+ countries

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