Deputy Manager - Central Ops

Kisetsu Saison Finance (India) Private Limited; Thane; On-site; INR 750,000 - 1,100,000; Full time

Job summary

Credit Saison India is seeking a detail-oriented, proactive Assistant Manager – Loan Operations to oversee and drive DA/CLM servicing post disbursal. You will ensure accurate reporting, coordination with investors, and smooth operation of the CLM–DA pool.

The role requires 2–5 years of Banking/NBFC/Fintech experience, a graduate degree, and strong communication skills to liaise with internal teams and audit/compliance functions. On-site in Mumbai/Thane.

Qualifications

• Full-time Graduate/ Part-time post-graduate from recognized University.
• 2 to 5 years of proven experience in Banking, NBFC, or Fintech
• Soft Skills: Strong verbal and written communication skills with the ability to handle customer escalations, manage internal stakeholders, and interface effectively with audit/compliance teams.
• Domain expertise: Good understanding of loan servicing.

Responsibilities

• Loan Servicing of Co lending/ Direct assignment (DA) Pool post disbursal (CLM-1 and 2)
• Ensure timely and accurate reporting of Direct Assignment/CLM- pool performance, future cash flows, payouts, collections, DPD etc. to the investor banks.
• Transferring funds with respect to EMI, Part Payment, and Foreclosure for co lending/ DA pool.
• Coordination with various internal stakeholders for smooth functioning of operations as per requirement.
• Coordination with internal stakeholder for resolution of various queries related to CLM/ DA pool.
• Reconciliation of both books - Payable and Receivables and escrow A/c’s.
• Coordination with Partner for resolution of various queries related to DA/ CLM pool.
• Preparation of loan balance file, repayment schedule.
• Handling queries of credit underwriter to disburse cases in co lending/ DA.

Skills

Loan servicing

Analytical mindset

Communication skills

Stakeholder management

Education

Graduate degree

Postgraduate degree

Job description

About Credit Saison India Established in 2019, CS India is one of the country’s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India’s huge gap for credit, especially with underserved and under penetrated segments of the population. Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. CS India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings. Currently, CS India has a branch network of 45 physical offices, 1.2 million active loans, an AUM of over US$1.5B and an employee base of about 1,000 people. Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact. Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people. Based in Singapore, over 1,000 employees work across Saison’s global operations spanning Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil. Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan’s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment.

Job Description

AM/ DM- Loan operation Department: Operations – DA/ CLM Loan Servicing Location: Mumbai / Thane (On-site) Experience: 2 to 5 Years

Position Overview

We are seeking a detail-oriented, highly analytical, and proactive Assistant Manager – Loan Operations to oversee and drive our DA/CLM servicing.

Key Responsibilities

• Loan Servicing of Co lending/ Direct assignment (DA) Pool post disbursal (CLM-1 and 2)
• Ensure timely and accurate reporting of Direct Assignment/CLM- pool performance, future cash flows, payouts, collections, DPD etc. to the investor banks.
• Transferring funds with respect to EMI, Part Payment, and Foreclosure for co lending/ DA pool.
• Coordination with various internal stakeholders for smooth functioning of operations as per requirement.
• Coordination with internal stakeholder for resolution of various queries related to CLM/ DA pool.
• Reconciliation of both books - Payable and Receivables and escrow A/c’s.
• Coordination with Partner for resolution of various queries related to DA/ CLM pool.
• Preparation of loan balance file, repayment schedule.
• Handling queries of credit underwriter to disburse cases in co lending/ DA

Key Requirements & Qualifications

• Full-time Graduate/ Part-time post-graduate from recognized University.
• 2 to 5 years of proven experience in Banking, NBFC, or Fintech
• Soft Skills: Strong verbal and written communication skills with the ability to handle customer escalations, manage internal stakeholders, and interface effectively with audit/compliance teams.
• Domain expertise: Good understanding of loan servicing.

At Credit Saison India, we are driven by Innovation, Inclusion, and Integrity to create a meaningful Impact. As one of India's fastest-growing NBFC lenders, our mission is to bridge the credit gap and transform lives by empowering underserved communities. Our journey is fueled by a team of 1,400+ employees across 80+ branches, with an AUM of over $2 billion. Join us and help build a brighter financial future for millions across the country.

Established in 2019, Credit Saison India (CS India) is one of the country’s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India’s huge gap for credit, especially with underserved and under penetrated segments of the population. Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. Credit Saison India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings. Currently, Credit Saison India has a branch network of 80+ physical offices, 2.06 million active loans, an AUM of over US$2B and an employee base of about 1,400 employees. Credit Saison India is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact. Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people. Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan’s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment. Based in Singapore, Saison International’s global operations span over Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil, with active investments in debt, equity, corporate venture capital, and technology.