Deputy Manager - CAT Axis

Axis Max Life Insurance Limited; Chhattisgarh; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Axis Max Life Insurance Limited seeks a proactive Deputy Manager to oversee the CAT Axis project, focusing on customer experience and operational efficiency. You will coordinate cross-functional teams, analyze data, and drive process improvements to align with company goals.

The role requires strong leadership, analytical skills, and the ability to mentor staff while delivering results under tight deadlines. This is a senior, impact-driven position within a dynamic insurance environment.

Qualifications

• Proven leadership abilities and project management experience.
• Strong analytical data interpretation and reporting skills.
• Excellent communication and stakeholder collaboration.

Responsibilities

• Lead CAT Axis project initiatives and ensure timely delivery.
• Collaborate with departments to streamline processes and improve customer service.
• Analyze performance metrics and develop improvement plans.
• Prepare management reports and presentations for senior leadership.
• Train and mentor team members to promote excellence and high performance.
• Stay updated on industry trends to apply innovative strategies.

Skills

Strong analytical skills

Leadership abilities

Communication

Detail-oriented

Problem-solving

Time management

Tools

Excel

Tableau

Asana

Trello

MS Project

CRM systems

PowerPoint

Word

Job description

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited ("MFSL") and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description

Axis Max Life Insurance is seeking a proactive and analytical individual for the position of Deputy Manager - CAT Axis. This role involves overseeing the CAT Axis project, which focuses on enhancing customer experience and operational efficiency within the organization. The Deputy Manager will be responsible for coordinating cross-functional teams, implementing strategies to improve service delivery, and ensuring alignment with the company's goals. The ideal candidate will demonstrate strong leadership skills, an ability to analyze complex data, and a commitment to fostering a culture of continuous improvement.

Key Responsibilities

• - Lead initiatives related to the CAT Axis project, ensuring effective execution and delivery of outcomes.
• - Collaborate with various departments to streamline processes and improve customer service.
• - Analyze performance metrics to identify areas for improvement and develop actionable plans.
• - Prepare reports and presentations for management, highlighting key findings and recommendations.
• - Train and mentor team members, promoting a culture of excellence and high performance.
• - Stay updated on industry trends and best practices to incorporate innovative strategies into the project.

Skills Required

• - Strong analytical skills with the ability to interpret and manipulate data.
• - Excellent communication and interpersonal skills for effective collaboration with various stakeholders.
• - Proven leadership abilities and experience in managing projects.
• - Detail-oriented with strong organizational skills to handle multiple tasks efficiently.
• - Problem-solving mindset to address challenges proactively.
• - Ability to work under pressure and meet tight deadlines.

Tools Required

• - Proficiency in data analysis tools such as Excel, Tableau, or similar software.
• - Familiarity with project management software (e.g., Asana, Trello, or MS Project).
• - Understanding of customer relationship management (CRM) systems.
• - Knowledge of statistical analysis software is a plus.
• - Strong competence in Microsoft Office Suite, particularly PowerPoint and Word.

If you are dedicated to driving customer satisfaction and operational efficiency, we encourage you to apply for this exciting opportunity at Axis Max Life Insurance.