Deputy Manager - BFS Direct

Bajaj Finance; Pune District, Kalyan-Dombivli; On-site; INR 300,000 - 540,000; Full time

Job summary

Bajaj finance limited is seeking a collection specialist to manage delinquent portfolios and drive recovery actions in Pune. The role emphasizes disciplined follow-up, documentation of collection activities, and adherence to risk governance across locations.

The ideal candidate will have a graduate degree, strong verbal and written communication, and practical MS Office skills. Prior experience (6 months to 3 years) in collections is preferred, with a focus on achieving PI and cost targets.

Qualifications

• Graduate preferably with good communication skills.
• Strong verbal and written communication skills.
• Proficient with MS Office and basic computer literacy.

Responsibilities

• Enable enhanced profitability by effective delinquent portfolio management.
• Achieve desired collection efficiencies across managed products.
• Ensure adequate follow-up intensity for all delinquent accounts.
• Meet targets on Cost of Collections and PI targets monthly.
• Review location portfolio and report early/potential stress accounts.
• Document all collections activities with Collection Trails.

Skills

Verbal communication

Written communication

Education

Graduate in any specialization

Tools

Microsoft Office

Job description

Job Summary

This position is open with Bajaj finance limited

Responsibilities

• To enable enhanced business profitability through effective management of the delinquent portfolio
• To achieve the desired collection efficiencies across product managed.
• Ensure that adequate collections intensity of follow up is executed for all delinquent accounts.
• Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within specified on monthly basis.
• Continuously review the location portfolio and report early/potential stress accounts.
• Ensure that all collections activities are properly documented in the form of Collection Trails.
• Ensure that all collections processes and Risk governance mandates rolled out are completely adhered to at each location
• Liaison with legal/law enforcement agencies for speedy recovery
• Provide feedback on the effectiveness of collections strategies formulated and implemented.
• Ensure that the resources are optimally used with the number of visits, contacts, PTP conversion ratio etc, settlement process to be in line with approval received. NIL delay in cash TAT and MIS.

Qualifications

• Graduate in any Specialisation.
• Good verbal and written skill.
• Proficient in Microsoft Office.
• Exp - 06 Months - 3 Years