Assistant Manager - BFS Direct

Bajaj Finance; Dehradun; On-site; INR 250,000 - 450,000; Full time

Job summary

Bajaj Finance Limited in Dehradun, Uttarakhand invites applications for a collections role to manage delinquent portfolios and drive improved collection efficiencies. You will ensure follow-ups, document collection trails, and align with risk governance mandates in each location.

The candidate should be a graduate with strong verbal and written communication skills and proficiency in MS Office, with 6 months to 3 years of relevant experience.

Qualifications

• Graduate in any specialization.
• Strong verbal and written communication.
• Proficient in MS Office.
• Experience: 6 months to 3 years.

Responsibilities

• To enable enhanced business profitability through effective management of the delinquent portfolio.
• To achieve the desired collection efficiencies across product managed.
• Ensure that adequate collections intensity of follow up is executed for all delinquent accounts.
• Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within specified on monthly basis.
• Continuously review the location portfolio and report early/potential stress accounts.
• Ensure that all collections activities are properly documented in the form of Collection Trails.
• Ensure that all collections processes and Risk governance mandates rolled out are completely adhered to at each location
• Liaison with legal/law enforcement agencies for speedy recovery
• Provide feedback on the effectiveness of collections strategies formulated and implemented.
• Ensure that the resources are optimally used with the number of visits, contacts, PTP conversion ratio etc, settlement process to be in line with approval received. NIL delay in cash TAT and MIS.

Skills

Verbal communication

Written communication

MS Office

Education

Graduate in any field

Tools

MS Office Suite

Job description

Job Summary

This position is open with Bajaj Finance Limited.

Responsibilities

• To enable enhanced business profitability through effective management of the delinquent portfolio
• To achieve the desired collection efficiencies across product managed.
• Ensure that adequate collections intensity of follow up is executed for all delinquent accounts.
• Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within specified on monthly basis.
• Continuously review the location portfolio and report early/potential stress accounts.
• Ensure that all collections activities are properly documented in the form of Collection Trails.
• Ensure that all collections processes and Risk governance mandates rolled out are completely adhered to at each location
• Liaison with legal/law enforcement agencies for speedy recovery
• Provide feedback on the effectiveness of collections strategies formulated and implemented.
• Ensure that the resources are optimally used with the number of visits, contacts, PTP conversion ratio etc, settlement process to be in line with approval received. NIL delay in cash TAT and MIS.

Qualifications

• Graduate in any Specialisation.
• Good verbal and written skill.
• Proficient in Microsoft Office.
• Exp - 06 Months - 3 Years