Assistant Manager - Non Motor Claims

Generali Central Life Insurance; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Generali Central Life Insurance is seeking an experienced claims professional to manage the branch and regional claims portfolio across fire, marine, engineering, health, personal lines and liability lines. The role emphasizes timely settlements, adherence to policy terms, and service standards.

The candidate will liaise with surveyors, investigators and advocates; analyse MIS, review claim ratios, control expenses, and ensure rapid, fair settlements while meeting defined TAT targets.

Qualifications

• Manage the claims within the terms of the policy and the service standards as laid down from time to time.
• Liason with the surveyor/ Investigator/ Advocates.
• Analyse MIS & appoint investigators when necessary.
• Review claim ratio and control claim expenses.
• Settle claims as per the terms and conditions of the policy and instructions issued.
• Ensure that all internal and external customers are satisfied.
• Update on the technical aspects of the work and developments.
• Ensure adherence to defined TAT.
• Provide operational expertise in claims and leverage this expertise in settlements.

Responsibilities

• Managing the claims at branch/regional level of fire, marine, engineering, health, personal lines, and liability business

Job description

Role & responsibilities

Managing the claims at branch/regional level of fire, marine, engineering, health, personal lines, and liability business

Preferred candidate profile

• Manage the claims within the terms of the policy and the service standards as laid down from time to time. Liason with the surveyor/ Investigator/ Advocates.
• Analyse MIS & appoint investigators when necessary.
• Review claim ratio and control claim expenses.
• Settle claims as per the terms and conditions of the policy and instructions issued. Ensure that all internal and external customers are satisfied.
• Update on the technical aspects of the work and developments.
• Ensure adherence to defined TAT.
• Provide operational expertise in claims and leverage this expertise in settlements