Deputy Manager
Kaabil
Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.
Job summary
Tekline is seeking a remote technical support specialist to provide quick and precise solutions to customer issues that Mahindra dealers could not resolve on Mahindra automotive division products. The role includes remote technical assistance, troubleshooting complex problems, and contributing to product improvements.
Responsibilities include enhancing dealer technical capabilities, conducting dealership audits, and ensuring smooth new product launches from the technical support side.
Responsibilities
- To ensure quick and precise solution to customer problems which Mahindra dealer has not succeeded in resolving on Mahindra automotive division products. Technical hotline provides remote technical assistance.
- Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems
- Failure Root cause analysis and share information with upstream teams for product improvements
- Enhance technical capabilities of dealer personnel
- Dealership audit on technical aspects
- Ensuring smooth new product launches from technical support side
Job description
Tekline - To ensure quick and precise solution to customer problems which Mahindra dealer has not succeeded in resolving on Mahindra automotive division products. Technical hotline provides remote technical assistance.
- To ensure quick and precise solution to customer problems which Mahindra dealer has not succeeded in resolving on Mahindra automotive division products. Technical hotline provides remote technical assistance.
- Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems
- Failure Root cause analysis and share information with upstream teams for product improvements
- Enhance technical capabilities of dealer personnel
- Dealership audit on technical aspects
- Ensuring smooth new product launches from technical support side
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
