Deputy General Manager - Medical Coding Operation

LogixHealth; Bengaluru; On-site; INR 5,200,000 - 8,200,000; Full time

Job summary

LogixHealth in Bengaluru, Karnataka seeks a seasoned leader to provide strategic direction, operational oversight, and governance for large-scale Coding Operations. The role emphasizes quality assurance, continuous improvement, and client service excellence to drive outcomes for healthcare clients.

The ideal candidate will have extensive experience leading large teams, strong leadership and communication skills, and a track record of shaping governance and performance standards in coding

Qualifications

• 650+ FTEs leadership experience in coding/healthcare operations.
• Strong QA standards and methodologies.
• Proven ability to lead large, complex operations.
• Excellent leadership, communication and stakeholder management.
• Strong cross-functional collaboration and people management.

Responsibilities

• Lead and manage large-scale Coding Operations with 650+ FTEs.
• Partner with RCM Operations leadership to execute strategies.
• Drive operational excellence: accuracy, productivity, quality, client satisfaction.
• Establish governance frameworks for Coding Ops, QA and CI.
• Identify root causes of challenges and implement corrective actions.
• Build and maintain a cost-effective, stable workforce.
• Mentor leaders, foster accountability, collaboration and high performance.
• Evaluate training effectiveness via qualitative and quantitative measures.
• Optimize resource utilization while adhering to policies and leadership principles.

Skills

Leadership

Quality Assurance

Continuous Improvement

Client Service

Team Leadership

Governance

Stakeholder Management

Cross-functional Collaboration

People Management

Operational Excellence

Tools

Lean Six Sigma

AHIMA/AAPC Certification

Job description

We are looking for a seasoned leader to provide strategic direction, operational oversight, and governance for large-scale Coding Operations. The ideal candidate will have strong expertise in team leadership, quality assurance, continuous improvement, and client service excellence.

• Lead and manage large-scale operations with 650+ FTEs, ensuring seamless and efficient delivery.
• Partner with RCM Operations leadership to develop and execute strategies aligned with organizational goals.
• Drive operational excellence by improving accuracy, productivity, quality, and client satisfaction.
• Establish strong governance frameworks for Coding Operations, Quality Assurance, and Continuous Improvement.
• Identify root causes of operational challenges and implement sustainable corrective actions.
• Build and maintain a cost-effective, stable workforce to manage changing business volumes.
• Mentor and develop leaders, fostering accountability, collaboration, and a high-performance culture.
• Evaluate training effectiveness through qualitative and quantitative measures, feedback, and surveys.
• Optimize resource utilization while ensuring adherence to organizational policies and leadership principles.

• 18+ years of relevant professional experience
• Strong understanding of Quality Assurance standards and methodologies
• Proven experience in managing large teams and complex operations
• Excellent leadership, communication, and stakeholder management skills
• Strong cross-functional collaboration and people management capabilities

• Coding certification from AHIMA/AAPC
• Exposure to Lean Six Sigma and process improvement methodologies
• Strong analytical skills, including interpreting operational data, identifying trends, and developing actionable recommendations
• In-depth knowledge of operational management, governance, and industry best practices

Who Should Apply?

Experienced healthcare RCM leaders who are passionate about building high-performing teams, strengthening operational governance, improving quality, and delivering measurable business outcomes.