Assistant General Manager Multi Speciality Coding Quality

CorroHealth, Inc.; Dadri; Sur place; INR 1 800 000 - 3 200 000; Plein temps

Résumé du poste

CorroHealth, Inc. seeks a senior QA leader to bridge executive strategy with front-line coding quality operations. You will oversee a team of Quality Auditors, enforce international coding standards, and lead automation initiatives including CAC deployment.

You will drive SLA attainment, coach Quality Lead Auditors and SMEs, and partner with operations to implement data-driven improvements across RCM processes.

Qualifications

• Bachelor’s degree in HIM, Life Sciences, or Healthcare Admin.
• Active CPC/CCS/CIC/COC certifications from AAPC or AHIMA.
• Lean Six Sigma Green Belt is highly desirable.

Responsabilités

• Oversee daily QA operations for medical coding teams across specialties.
• Maintain accuracy targets and meet client SLAs.
• Lead automation deployment and workflow optimization projects.

Formation

Bachelor's in HIM / Life Sciences / Healthcare Admin

AAPC / AHIMA certifications

Lean Six Sigma Green Belt

Outils

Epic

Cerner

3M Encoder

Automated billing systems

Description du poste

This role bridges the gap between executive strategy and front-line execution. This role directly oversees a team of Quality Auditors, ensures strict adherence to international coding standards, and acts as the project lead for implementing automation tools, such as AI-driven Computer-Assisted Coding (CAC).

Key Responsibilities

1. Quality Assurance & Performance Management

• Daily QA Operations: Manage daily workflows for the medical coding quality audit teams across multiple specialties
• Accuracy Governance: Maintain and enforce transactional accuracy targets, ensuring the delivery team consistently meets or exceeds the client SLAs
• Feedback Loops: Establish structured feedback mechanisms to communicate audit findings to production managers, facilitating rapid, data-driven corrective actions.

2. Process Transformation & Technology Execution

• Automation Deployment: Act as the hands‑on project manager for deploying autonomous coding systems, CAC software, and workflow optimization tools.
• Workflow Optimization: Identify operational bottlenecks, eliminate redundancies, and apply Lean methodologies to reduce turnaround times and operational costs.
• Root-Cause Analysis: Perform deep‑dive denial analyses and partner with the Training & Operations to deploy targeted remediation plans.

3. Client & People Management

• SLA Compliance: Monitor, analyze, and present client‑specific quality metrics, serving as the primary point of contact for routine quality reviews and audit rebuttals.
• Team Development: Recruit, mentor, and conduct performance appraisals for Quality Lead Auditors and Subject Matter Experts (SMEs).

Required Qualifications

Education & Certifications

• Degree: Bachelors degree in Health Information Management (HIM), Life Sciences, Healthcare Administration, or a related field.
• Core Credentials: Must hold active certifications from AAPC or AHIMA:CPC (Certified Professional Coder) / CCS (Certified Coding Specialist)CIC (Certified Inpatient Coder) / COC (Certified Outpatient Coder) is preferred
• Process Certification: Lean Six Sigma Green Belt certification is highly desirable.

Experience & Skills

• Domain Expertise: Minimum of 7–9 years of experience in healthcare revenue cycle management (RCM), with at least 4 years in a direct medical coding quality supervisory or management role.
• Tech Literacy: Strong operational experience working with major EHRs (Epic, Cerner), encoder software (3M), and automated billing/coding platforms.
• Leadership Scope: P