Deputy General Manager - Digital Technology - P1

VFS Global

Mumbai

On-site

INR 2,500,000 - 3,500,000

Full time

14 days+

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Job summary

A leading global outsourcing service provider is seeking a Deputy General Manager for Digital Technology in Mumbai. This mid-senior level role involves spearheading strategic digital projects to drive revenue growth through government interactions. Candidates should have at least 15 years of experience in digital and e-commerce, alongside a relevant degree. The position promises challenges in improving user engagement and executing innovative digital solutions. This is a full-time job offering competitive compensation.

Qualifications

15+ years of experience in the digital and e-commerce industry.
Strong understanding of web performance optimization.

Responsibilities

Spearhead development of strategic digital projects.
Enhance user engagement and optimize online performance.
Conduct data analysis to derive customer insights.

Skills

Digital project management

Customer experience design

Data analysis

Advertising campaign management

Education

Bachelor’s or master’s degree in marketing, Digital Technologies or a related field

Job description

Deputy General Manager – Digital Technology – P1

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Job Overview

The Deputy General Manager – Digital Technology will spearhead the development and implementation of strategic digital projects that drive revenue growth through the client government website. The role involves creating and executing innovative digital initiatives to enhance user engagement, optimize online performance, and maximize revenue potential.

Duties & Responsibilities

Develop and execute digital projects objectives and financial targets.
Design and deliver integrated customer experiences across digital channels.
Propose innovative solutions to enhance web traffic and conversion rates.
Collaborate with internal stakeholders to ensure product consistency and alignment.
Manage advertising campaigns to achieve marketing objectives.
Establish and enforce web best practices to maintain website integrity.
Monitor website performance and implement strategies to optimize revenue and user engagement.
Conduct data analysis to derive customer insights and identify growth opportunities.
Recommend and implement optimization techniques to improve customer experience and satisfaction.
Follow ABMS roles and responsibilities as prescribed on the ABMS manual.
Understand ethical standards and the importance of integrity in business practices.
Identify and evaluate risks related to bribery in various business contexts.
Use natural resources judiciously.
Adhere to the organization’s environment, health, and safety policies, objectives, and guidelines.