Deputy Duty Manager

Drlogy; Rajkot; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Drlogy in Rajkot is seeking a Deputy Duty Manager to supervise daily hospital operations in the Hospital Operations / Facility Management department. The role ensures service excellence, coordinates departmental activities, and supports the Duty Manager to maintain smooth facility functioning.

The ideal candidate has 5–10 years of experience, a Graduate or MBA in Hospital Administration, and strong leadership, operations, and coordination skills.

Qualifications

• 5–10 years experience in hospital operations.
• Graduate or MBA in Hospital Administration preferred.
• All genders welcome.

Responsibilities

• Supervise day-to-day operational activities across departments.
• Monitor service quality and operational efficiency.
• Coordinate with clinical and non-clinical departments for smooth functioning.
• Handle operational escalations and service-related issues.
• Ensure adherence to organizational policies and SOPs.
• Maintain patient and customer satisfaction standards.
• Support manpower allocation and shift coordination.
• Prepare daily operational summaries and MIS reports.
• Train and guide operational staff as required.
• Escalate critical operational issues to senior management.

Skills

Law

Daily Operations

Operations

Leadership

Education

Graduate/MBA (Hospital Administration preferred)

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience 5 - 10 Years Experience

Education

• Graduate/MBA (Hospital Administration preferred)

All Gender

Vacancy 1

Last Date to Apply 01, March 2027

Job Role

Work Location Rajkot

Work Mode Work From Office

Department Hospital Operations / Facility Management

Role Deputy Duty Manager

Employment type

• Full time

Key Skills

• Law
• Daily Operations
• Operations
• Leadership

Preference Languages

Any Language

Job Story

Job Description

The Deputy Duty Manager is responsible for supervising daily operations, coordinating departmental activities, ensuring service excellence, resolving operational issues, and supporting the Duty Manager in maintaining smooth facility operations.

Roles and Responsibilities:

• Assist in overseeing day-to-day operational activities across departments.
• Monitor service quality and operational efficiency.
• Coordinate with clinical and non-clinical departments for smooth functioning.
• Handle operational escalations and service-related issues.
• Ensure adherence to organizational policies and SOPs.
• Monitor patient and customer satisfaction standards.
• Support manpower allocation and shift coordination.
• Conduct operational rounds and inspections.
• Coordinate emergency response and incident management activities.
• Maintain operational records and reports.
• Support quality-improvement and compliance initiatives.
• Ensure facility readiness and service availability.
• Coordinate with housekeeping, security, engineering, and support services.
• Assist in implementing process-improvement projects.
• Support audits, inspections, and accreditation requirements.
• Prepare daily operational summaries and MIS reports.
• Train and guide operational staff as required.
• Escalate critical operational issues to senior management.
• Perform additional duties assigned by the Duty Manager or Operations Head.