Delivery Operations Team Lead

Accenture; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture is seeking a Delivery Operations Team Lead in India to manage a team of analysts focused on process excellence and risk event lifecycle management. This role involves leading a team, handling escalations, and ensuring compliance with regulatory requirements.

The ideal candidate will have 7-11 years of experience, a graduate degree, and strong leadership skills. Key responsibilities include overseeing audit coordination, driving process standardization, and managing operational resilience.

Qualifications

• Graduate qualification is required.
• 7 to 11 years of experience in related fields is required.

Responsibilities

• Lead and supervise 1LoD operational team.
• Manage end-to-end risk event lifecycle.
• Oversee audit coordination activities.
• Drive process standardization initiatives.
• Handle escalations and regulatory reporting.

Skills

Team leadership and mentoring

Risk event lifecycle management

Regulatory awareness and reporting

Process mapping and optimization

Cross-functional collaboration

Education

B.B.M

Bachelor of Information Systems and Management

Bachelor’s degree with Finance specialization

Job description

Skill Required:

Control Testing - Agile testing

Designation:

Delivery Operations Team Lead

Qualifications:

• B.B.M
• Bachelor of Information systems and Management
• Bachelor’s degree with Finance specialization

Years of Experience:

7 to 11 years

What would you do?

Specialist/Team Lead role managing a team of analysts while driving process excellence, operational resilience, and cross‑functional coordination, stakeholder management across 1LoD activities. Control Testing involves evaluating the effectiveness of internal controls within an organization. This process checks whether controls are working as intended to prevent errors, fraud, and ensure compliance with regulations. The goal is to identify weaknesses and improve the reliability of financial reporting, operational & ITGC processes to ensure audit readiness. Conduct testing tasks within Agile models and integration processes and manage development sprints.

What are we looking for?

• Qualification: Graduate
• Team leadership and mentoring
• Risk event lifecycle management
• Regulatory awareness and reporting
• Process mapping and optimization
• Escalation management
• Cross‑functional collaboration
• POC for the team

Roles and Responsibilities:

• Lead and supervise 1LoD operational team. Must have handling experience (10 to 15 FTEs).
• Manage end‑to‑end risk event lifecycle.
• Oversee audit coordination activities.
• Drive process standardization initiatives.
• Handle escalations and regulatory reporting.
• Coordinate with 2LoD on oversight matters.
• Manage operational resilience monitoring.
• Develop and track KPIs/SLAs.
• Manage team capacity, workload allocation, and resource planning to meet business objectives.
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.