Delivery Operations Team Lead

Accenture in India; Chennai District; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Accenture in India is hiring a Delivery Operations Team Lead in Chennai to oversee credit underwriting processes for commercial banking. The role demands 7–11 years of experience and a strong background in underwriting, risk assessment, and client delivery.

You will guide a team, ensure quality, and drive process improvements in a fast-paced banking operations environment. The successful candidate will collaborate with cross-functional teams, manage stakeholder expectations, and contribute to

Qualifications

• Experience in credit underwriting and banking/financial services.
• Strong credit management and assessment capabilities.
• Excellent written and verbal communication.
• Problem-solving and risk management skills.

Responsibilities

• Analyze moderately complex problems and develop new or adapted solutions.
• Align work with senior management strategy and team goals.
• Interact with supervisor and, when needed, clients or Accenture peers.
• Lead small teams on client engagements or internal projects.
• Rotate shifts as required.

Skills

Credit underwriting

Risk assessment

Communication skills

Education

BCom

MBA

ICWA(Inter)

Job description

Skill required:

Com.Bkg- Credit UW - Commercial Credit Underwriting

Designation:

Delivery Operations Team Lead

Qualifications:

BCom/Master of Business Administration/ICWA(Inter)

Years of Experience:

7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. Com.Bkg- Credit UW stands for Commercial Banking Credit Underwriting. It involves evaluating the creditworthiness of businesses applying for loans or credit. This process includes analyzing financial statements, assessing risk, and determining the terms of the credit. The goal is to ensure that the bank makes sound lending decisions while minimizing risk. Credit underwriters play a crucial role in maintaining the financial health of the bank. The Credit Lending processes includes initial set up of loan, detailed analysis of financials, setting covenants, analyzing the accounts receivable for borrowing base calculation for working capital line of credit, drafting a detailed credit memoranda by a detailed analysis of 5 Cs of Credit - Character, Capacity, Collateral, Capital and Current Market Conditions. Conduct detailed research on the financial history of businesses to determine their creditworthiness. Assess the risk parameters of the loan, borrower, and industry including the Financial performance of the borrower and guarantor, assessing the repayment capacity and recommending the future course of action in approving/declining/counter offer of business loans.

What are we looking for?

• Underwriting
• Banking, Financial Services
• Credit Management & Assessment
• Problem-solving skills
• Risk management
• Written and verbal communication

Thought leadership Roles and Responsibilities:

• In this role you are required to do analysis and solving of moderately complex problems
• May create new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person would require understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor
• May interact with peers and/or management levels at a client and/or within Accenture
• Guidance would be provided when determining methods and procedures on new assignments
• Decisions made by you will often impact the team in which they reside
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts