DELIVERY OPERATIONS MANAGER L1

Wipro; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading technology and consulting firm in Hyderabad is looking for a Program Manager to drive business operations and sales analysis within the Communication BU. The ideal candidate will have 8-10 years of program management experience and strong analytical skills. Responsibilities include mentoring the sales operations team, analyzing metrics, creating reports, and driving efficiency in business processes. This position offers opportunities for professional growth in a modern, transforming organization.

Qualifications

• 8-10 years of program management and business operations experience.
• Strong execution and analytical skills.

Responsibilities

• Drive BU initiatives across internal operations.
• Analyze internal operations metrics and project findings.
• Create and interpret financial and operational reports.
• Mentor and lead the sales operations team.

Skills

Sales business intelligence

Reporting and analytics

Collaborative work

Negotiation

Program management

Leadership

Education

Engineer / MBA

Job description

Overview

The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BU’s sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance.

Role Description

• Role description
• Driving BU initiatives across the entire spectrum of internal operations.
• Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers.
• Executing the above guidelines/strategies to better adherence to business processes.
• Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter.
• Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes.
• Execute cost benefit interpretation of internal programs.
• Mentoring, managing and leading the sales operations team.
• Competencies
• Ability to work collaboratively across business functions and leadership role.
• Ability to negotiate within a matrixed organizational structure.
• Strong Program Management experience.
• Ability to manage and lead to connect with senior management team.

Education and Experience

• Previous program management and business operations exposure.
• Should have strong execution & analytical skills.
• Education qualifications – Engineer / MBA.
• Ability to manage and lead to connect with senior management team.

Experience: 8-10 Years.

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