DELIVERY OPERATIONS MANAGER L1

Wipro; Hyderabad; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading IT services company in Hyderabad is seeking a seasoned professional for a business operations role focused on sales analysis and reporting. Responsibilities include driving initiatives, analyzing metrics, and mentoring the sales operations team. Ideal candidates have 8-10 years of experience and strong analytical skills along with an Engineering or MBA qualification. This role offers a chance to be part of a modern digital transformation journey.

Qualifications

• 8-10 years of experience in program management and business operations.
• Strong execution and analytical skills.
• Ability to connect with senior management.

Responsibilities

• Drive BU initiatives across internal operations.
• Analyze metrics and project findings to leadership.
• Execute strategies for adherence to business processes.
• Interpret financial and operational reports.
• Empower customer relationships for performance.
• Mentor and manage the sales operations team.

Skills

Sales business intelligence

Reporting and analytics

Program Management

Collaborative work

Negotiation skills

Education

Engineering or MBA

Job description

Overview

The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BU’s sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance.

Role Description

• Role description
• Driving BU initiatives across the entire spectrum of internal operations.
• Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers.
• Executing the above guidelines/strategies to better adherence to business processes.
• Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter.
• Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes.
• Execute cost benefit interpretation of internal programs.
• Mentoring, managing and leading the sales operations team.
• Competencies
• Ability to work collaboratively across business functions and leadership role.
• Ability to negotiate within a matrixed organizational structure.
• Strong Program Management experience.
• Ability to manage and lead to connect with senior management team.

Education and Experience

• Previous program management and business operations exposure.
• Should have strong execution & analytical skills.
• Education qualifications – Engineer / MBA.
• Ability to manage and lead to connect with senior management team.

Experience: 8-10 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.