Delivery Operations Manager L1

Wipro; Gurugram District; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading IT services company in Gurugram is seeking a Delivery Operations Manager L1 to oversee business operations and support sales analysis. You will drive business unit initiatives, analyze internal metrics, and interpret financial reports while mentoring a sales operations team for optimal performance. Ideal candidates should have 8-10 years of relevant experience, with a background as an engineer or an MBA. This full-time role is an opportunity to contribute significantly to business efficiency and excellence.

Qualifications

• 8-10 years of relevant experience in program management and business operations.
• Capacity to manage and connect with senior management.
• Proven experience in executing strategies and mentoring teams.

Responsibilities

• Driving BU initiatives across internal operations.
• Interpreting financial and operational reports for quarterly assessments.
• Mentoring and leading the sales operations team.

Skills

Strong execution and analytical skills

Ability to work collaboratively

Leadership role negotiation

Education

Engineer or MBA

Job description

Join Wipro as a Delivery Operations Manager L1 – responsible for supporting business operations and sales analysis within the Communication BU.

The role involves driving BU initiatives, analyzing internal operations metrics, interpreting financial and operational reports, mentoring the sales operations team, and ensuring profitable performance of business operations.

Responsibilities

• Driving BU initiatives across the entire spectrum of internal operations.
• Analyzing internal operations metrics and proactively projecting findings to the BU leadership team, along with strategy and guidelines for reigning in outliers.
• Executing the above guidelines/strategies to improve adherence to business processes.
• Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter.
• Helping empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes.
• Executing cost-benefit interpretation of internal programs.
• Mentoring, managing, and leading the sales operations team.

Qualifications & Experience

• Previous program management and business operations exposure.
• Strong execution and analytical skills.
• Ability to work collaboratively across business functions and take a leadership role.
• Ability to negotiate within a matrixed organizational structure.
• Strong program management experience.
• Ability to manage and lead to connect with senior management team.
• 8-10 years of relevant experience.
• Education qualifications: Engineer or MBA.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industry

IT Services and IT Consulting

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