Delivery Operations Manager L1

Wipro; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading IT services firm in Karnataka is seeking a Delivery Operations Manager L1 to support business operations and sales analysis. The role involves driving business unit initiatives, analyzing operational metrics, and ensuring processes adhere to guidelines. The ideal candidate will have 8-10 years of relevant experience and hold an Engineer or MBA qualification. This full-time position offers an opportunity to make significant contributions to operational excellence and customer relationships.

Qualifications

• 8-10 years of experience in operations and program management.
• Proven ability to analyze and present operational metrics.
• Strong execution skills in driving business process adherence.

Responsibilities

• Drive BU initiatives across operations.
• Analyze internal metrics and present findings to leadership.
• Interpret financial reports to show business trajectory.

Skills

Sales business intelligence

Reporting and analytics

Program management

Negotiation

Leadership

Analytical skills

Education

Engineer or MBA qualification

Job description

Delivery Operations Manager L1

Join to apply for the Delivery Operations Manager L1 role at Wipro in the Communication BU. The role supports business operations and sales analysis, requiring sales business intelligence, reporting and analytics skills.

Responsibilities

• Driving BU initiatives across internal operations.
• Analyzing internal operations metrics and presenting findings to BU leadership, including strategies to address outliers.
• Executing guidelines and strategies to improve business process adherence.
• Interpreting financial and operational reports to provide a consolidated business trajectory view for the quarter.
• Empowering customer relationships by ensuring profitable business operations and driving internal process excellence.
• Executing cost-benefit interpretation of internal programs.
• Mentoring, managing, and leading the sales operations team.

Key Competencies

• Collaborative cross-functional work and leadership.
• Negotiation within a matrixed organizational structure.
• Strong program management experience.
• Ability to manage and lead to connect with senior management.

Education and Experience

• 8-10 years of experience.
• Previous program management and business operations exposure.
• Strong execution and analytical skills.
• Engineer or MBA qualification.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting