Delivery Head- IT Staffing FTE & C2H

Advance Career Solutions; Jaipur; On-site; INR 420,000 - 640,000; Full time

Benefits offered by this job

Healthcare benefits

Profit sharing

Performance bonuses

Job summary

Advance Career Solutions in Jaipur seeks a Delivery Head - IT Recruitment to lead end-to-end recruitment delivery across diverse technical accounts. You will own SLAs, margins, and client retention while building a high-velocity, high-quality talent fulfilment engine and a top-tier delivery team.

The role requires 10+ years in IT recruitment, 5+ years in leadership, deep knowledge of SDLC, cloud, DevOps, and familiarity with Bullhorn/Greenhouse/Lever and LinkedIn Recruiter.

Qualifications

• Bachelor’s degree in HR, Business Admin, CS, or related field (MBA or technical degree preferred).
• 10+ years in IT recruitment with at least 5–8 years in leadership roles (Delivery Head/Recruitment Manager).
• Experience in fast-paced Staffing Agencies/IT staffing firms.
• Deep knowledge of SDLC, cloud, DevOps, and niche tech trends.
• Proficiency with advanced ATS platforms (Bullhorn, Greenhouse, Lever).

Responsibilities

• Strategic delivery management across IT mandates and technical stacks.
• Lead and mentor a large team of recruiters and account managers.
• Forecast resource requirements with Sales and Account Management.
• Own P&L for the delivery unit and optimize margins and utilization.
• Implement data-driven dashboards and delivery analytics.

Skills

Leadership

Strategic thinking

Stakeholder management

Analytical skills

Servant leadership

Problem solving

Education

Bachelor’s degree in HR/Business Admin/CS

MBA or technical degree preferred

Tools

Bullhorn

Greenhouse

Lever

LinkedIn Recruiter

AI-driven sourcing tools

Job description

Job Title: Delivery Head - IT Recruitment

Department: Recruitment Delivery / Operations

Reports To: Chief Operating Officer / Director

Location: Jaipur

Job Type: Full-time

Job Purpose

The Delivery Head - IT Recruitment will lead, scale, and optimize the end-to-end

recruitment delivery engine. This strategic leader will own service level agreements

(SLAs), delivery margins, and client retention across a diverse portfolio of

technical accounts. The ideal candidate will bridge the gap between business

development and operational execution, ensuring high-quality, high-velocity tech

talent fulfilment while building a top-tier recruitment team.

Key Responsibilities

1. Strategic Delivery Management

• Deconstruct complex IT mandates across various technical stacks (e.g., Software Engineering, Cloud, Data Engineering, Cyber Security, AI/ML).
• Formulate high-impact sourcing, screening, and engagement strategies to meet fluctuating talent demands.
• Optimize fulfilment metrics, including Turnaround Time (TAT), Submission to-Interview ratio, and Offer-to-Join ratio.
• Act as the final internal escalation point for critical or at-risk client accounts before reaching executive leadership.

2. Team Leadership & Capability Building

• Lead and mentor a large team of IT Recruitment Leads, Account Managers, and Technical Recruiters.
• Establish performance benchmarks, track daily/weekly/monthly goals, and manage the team’s OKRs and KPIs.
• Conduct continuous technical and soft-skill training sessions to keep the delivery team aligned with evolving IT trends.

3. Account Management & Client Relations

• Partner closely with Sales and Account Management teams to forecast resource requirements and scale recruitment operations seamlessly.
• Participate in strategic client meetings, providing data-driven market insights and salary benchmarking.
• Ensure a high level of client satisfaction (NPS) by continuously aligning delivery capabilities with client technical ecosystems.

4. Financial & Operational Excellence

• Own the Profit & Loss (P&L) accountability for the recruitment delivery unit, maximizing gross margins and resource utilization.
• Enforce process automation and best practices across modern Applicant Tracking Systems (ATS), job boards, and automated sourcing platforms.
• Implement data-driven dashboards to regularly report delivery analytics to senior leadership.

Requirements & Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, Computer Science, or a related field (MBA or technical degree is highly preferred).
• Experience: 10+ years of core experience in IT recruitment, with a minimum of 5-8 years in a leadership role (Delivery Head, Recruitment Manager).
• Industry Background: Proven track record in a fast-paced Staffing Agency, IT Staffing company.
• Deep Domain Knowledge: Exceptional understanding of software development lifecycles (SDLC), cloud environments, devops, niche technologies, and emerging digital trends.
• Tools Expertise: Proficiency with advanced ATS platforms (e.g., Bullhorn, Greenhouse, Lever), LinkedIn Recruiter, and AI-driven sourcing tools.
• Soft Skills: Strong analytical capabilities, superior stakeholder management, strategic problem-solving, and a servant-leadership mindset.

What We Offer

• Competitive base salary with performance-linked delivery bonuses and profit sharing options.
• Comprehensive healthcare and wellness benefits.
• Opportunity to drive organizational growth and shape technology hiring frameworks for top-tier global brands.