Delivery Head

Confidential; Mumbai; On-site; INR 5,000,000 - 8,000,000; Full time

Job summary

Confidential is seeking a Technical Delivery Director to lead end-to-end delivery of large-scale, multi-stream banking transformation programs, with a focus on Core Banking. You will drive delivery excellence, governance, and successful outcomes across global engagements.

You will oversee program governance, risk management, and stakeholder engagement at all levels, mentor cross-functional teams, ensure adherence to budgets and timelines, and champion Agile, SAFe and DevOps practices.

Qualifications

• 22+ years of experience in Tier 1 IT Services, FinTech, or Product organizations.
• 15+ years of progressive experience in IT product or banking technology delivery.
• Familiarity with Agile, SAFe, and DevOps methodologies.
• Demonstrated success in leading high-performing, multi-disciplinary global teams.
• PMP/Prince2 certification preferred.
• Willingness to travel as required.
• Deep domain expertise in Core Banking.
• Familiarity with tech stacks such as Cloud, Microservices, Java, Spring.

Responsibilities

• Lead and oversee the delivery of complex, multi-entity Core/Transaction Banking transformation programs.
• Drive program governance, milestone tracking, risk management, and stakeholder engagement at all levels.
• Manage and mentor cross-functional teams spanning business analysis, technology, QA, infrastructure, and DevOps.
• Foster high-performance culture and ensure effective resource allocation across projects.
• Ensure adherence to contractual commitments, budgets, timelines, and compliance requirements.
• Drive cadence reviews, status reporting, escalation management, and change control processes.
• Build and maintain relationships with internal and external stakeholders, including C-level executives.
• Act as the primary escalation point for program delivery issues and risk mitigation.
• Champion best practices in delivery methodologies and value-based services.

Skills

End-to-end delivery

Core Banking

Stakeholder management

Agile/SAFe/DevOps

Java

Spring

Cloud

Microservices

Risk & compliance

CTO/CXO level liaison

Job description

As a Technical Delivery Director, you will lead the end-to-end delivery of large-scale, multi-stream banking transformation programs, with a focus on Core Banking. You will be responsible for ensuring delivery excellence, robust governance, and successful program outcomes across global engagements.

Key Responsibilities

• Lead and oversee the delivery of complex, multi-entity Core/Transaction Banking transformation programs, ensuring alignment with strategic objectives.
• Drive program governance, milestone tracking, risk management, and stakeholder engagement at all levels.

Team Management

• Manage and mentor cross-functional teams spanning business analysis, technology, QA, infrastructure, and DevOps.
• Foster a high-performance culture and ensure effective resource allocation across projects.

Delivery Excellence

• Ensure adherence to contractual commitments, budgets, timelines, and compliance requirements.
• Drive cadence reviews, status reporting, escalation management, and change control processes.

Stakeholder Engagement

• Build and maintain strong relationships with internal and external stakeholders, including C-level executives.
• Act as the primary escalation point for program delivery issues and risk mitigation.
• Champion best practices in delivery methodologies (Agile, SAFe, DevOps) and value-based services such as automation and system engineering.

Core Areas of Expertise

• End-to-end delivery management with strong technical acumen
• Deep domain expertise in Core Banking
• Risk, compliance, and regulatory management
• Stakeholder management up to CTO/CXO level
• Enterprise automation, system engineering, and bid support

Key Requirements

• 22+ years of experience in Tier 1 IT Services, FinTech, or Product organizations
• Familiarity with tech stacks such as Cloud, Microservices, Java, Spring, etc
• 15+ years of progressive experience in IT product or banking technology delivery
• Familiarity with Agile, SAFe, and DevOps methodologies
• Demonstrated success in leading high-performing, multi-disciplinary global teams
• PMP/Prince2 certification preferred
• Willingness to travel as required

Personal Attributes

• Strategic thinker with strong leadership and influencing skills
• Exceptional stakeholder management and interpersonal abilities
• Results-oriented, proactive, and adaptable to dynamic environments