DC Manager 3PL

H&M; Thane; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

H&M in Thane, India seeks a strategic DC Operations Leader to oversee end-to-end distribution center activities in partnership with 3PLs. You will drive efficiency, compliance, and sustainability while aligning with sales and regional goals, and foster a culture of inclusion and accountability.

You will lead the DC Management Team, coordinate with Sales, HR, Controlling and Sustainability, and push continuous improvement across process and workflow optimisation.

Qualifications

• Deep expertise in running end-to-end DC operations with 3PLs.
• Strong cross-functional collaboration with Sales, HR, Controlling and Sustainability teams.
• Good knowledge of global SOP standards, security and sustainability practices.
• Effective presentation and communication with senior stakeholders in varying forums.
• Strong problem-solving skills with a solution-oriented approach.
• Fostering a culture of diversity, trust, openness and inclusion.

Responsibilities

• Define and achieve operational goals through planning, resource coordination, process monitoring and risk management.
• Lead, coach and develop the DC Management Team to retain a high-performing workforce.
• Support key project rollouts and ensure alignment with sales and sustainability goals.
• Maintain continuous communication with 3PLs to address daily operations and requirements.
• Collaborate with Sales and Warehouse Operations to align 3PL with forecasted volumes and activities.
• Identify opportunities to improve performance and warehouse operations through collaboration with 3PL partners.
• Strategically monitor performance of 3PL operations ensuring efficiency, service, cost-effectiveness and sustainability.
• Ensure daily adherence to product service standards and local regulatory compliance.
• Drive sustainability improvements and timely reporting aligned with CO2 reduction goals.

Skills

DC operations leadership

Cross-functional collaboration

Sustainability knowledge

Communication with senior stakeholders

Problem solving

Diversity & inclusion mindset

Job description

You will oversee end-to-end DC operations in partnership with 3PLs, ensuring efficiency, compliance, and alignment with sales and sustainability goals. Drives performance through planning, stakeholder collaboration, and continuous improvement while fostering a culture of inclusion and accountability.

Strategic & Operational Leadership

• Define and achieve operational goals through effective planning, resource coordination, process monitoring, and risk management.

People Management & Team Development

• Lead, coach and develop the DC Management Team to retain a high-performing workforce.
• Drive employee engagement and foster a culture of inclusion and diversity.

Specialised Operations & Administration

• Support key project rollouts.

Coordination & Stakeholder Management

• Maintain continuous communication with 3PL to address daily operations and specific requirements.
• Collaborate with Regional Sales and Warehouse Operations to manage day-to-day requests and service needs, aligning 3PL operations with forecasted volumes and key sales activities.

Process & Workflow Optimisation

• Collaborate with 3PL partners to identify improvement opportunities to enhance performance and warehouse operations .

Performance Analysis & Decision Support

• Strategically plan and monitor performance of 3PL operations to ensure efficiency, service, cost-effectiveness, and sustainability.

Compliance, Risk & Governance

• Ensure daily adherence to product service standards in 3PL operations.
• Ensure warehouse operations is compliant with local laws and regulations.

Health, Safety & Sustainability

• Drive sustainability improvements and ensure timely, high-quality sustainability reporting in alignment with CO2 reduction goals.-Ensure 3PL adherence to employee safety, well-being and H&M group s approach to Human Rights.

Qualifications

• Deep expertise in running end to end DC operations in collaboration with 3PLs .
• Strong cross-functional collaboration with Sales, HR, Controlling, and Sustainability teams.
• Good knowledge of global standards of operating procedures, security and sustainability .
• Effective presentation and communication skills in varying forums with senior stakeholders, and internal/eternal partners.
• Strong problem solving skills with a solution-oriented approach.
• Foster a culture of diversity, trust, openness, and inclusion in an empathetic, proactive and positive manner.