Data Entry Executive

TP; Kolkata District; On-site; INR 200,000 - 320,000; Full time

Job summary

Teleperformance in Kolkata is seeking a highly skilled professional to join our customer experience team. The role requires excellent communication, the ability to work in a fast-paced environment, and meeting deadlines.

You will handle inquiries, resolve issues, and provide exceptional service while collaborating with colleagues to achieve goals. You’ll use advanced support technologies and contribute to local community initiatives through innovative solutions.

Qualifications

• Minimum 1 year of experience in a related field.
• Strong understanding of customer experience management principles.
• Excellent communication and problem-solving skills.
• Ability to adapt to changing situations and priorities.
• Strong attention to detail and organizational skills.
• Familiarity with teleperformance tools and systems is an advantage.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service and ensure satisfaction.
• Work effectively in a team to achieve common goals.
• Utilize advanced support technologies and processes to drive results.
• Foster enduring relationships within teams and communities.
• Contribute positively to local communities through innovative solutions.

Skills

Customer experience

Communication

Problem solving

Adaptability

Attention to detail

Teleperformance tools

Tools

Teleperformance tools

Job description

We are looking for a highly skilled and experienced professional to join our team in Kolkata. The ideal candidate will have excellent communication skills, with the ability to work in a fast-paced environment and meet deadlines.

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service and ensure satisfaction.
• Work effectively in a team to achieve common goals.
• Utilize advanced support technologies and processes to drive results.
• Foster enduring relationships within teams and communities.
• Contribute positively to local communities through innovative solutions.

Job Requirements

• Minimum 1 year of experience in a related field.
• Strong understanding of customer experience management principles.
• Excellent communication and problem-solving skills.
• Ability to adapt to changing situations and priorities.
• Strong attention to detail and organizational skills.
• Familiarity with teleperformance tools and systems is an advantage.

About Company

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize employee development and community contributions, fostering lasting relationships within our teams and communities.