Data Center Manager

Amazon; Mumbai; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Amazon is seeking a Data Center Manager in Mumbai to lead engineering teams and oversee daily operations of large scale data centers. You will drive performance, safety, and reliability while coordinating with vendors and internal groups.

You will implement incident, change, and capacity management, and continually improve processes using metrics. This role emphasizes leadership, governance, and strategic expansion of data center capabilities.

Qualifications

• Strong analytical skills and attention to detail.
• Experience leading technical teams and improving performance.
• Excellent communication abilities across cross-functional groups.

Responsibilities

• Manage and develop teams of engineers with technical and leadership oversight.
• Maintain and operate data centers, both co-located and in-house.
• Assist in building and bringing online new data centers.
• Drive process improvements and standardization across operations.
• Manage relationships with external vendors and contractors.
• Coordinate with internal teams and management groups.
• Ensure adherence to local health and safety standards in data centers.
• Create and monitor metrics to drive positive changes.
• Implement service methodologies including incident, change and capacity management.

Skills

Analytical skills

Attention to detail

Effective communication

Team leadership

Education

Bachelor's degree in engineering or STEM

Job description

Key job responsibilities

About The Role

As a Data Center Manager in ADSIPL, you will get to manage the worlds largest Cloud Computing Infrastructure in India. We encounter interesting, challenging & complex problems every day, being a technical manager in ADSIPL means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.

Your day job at ADSIPL will include (but not limited to):

• Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
• Maintaining existing co-located and in-house Data Centers
• Helping build and bring online new Data Centers
• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

People Management

As a successful candidate you will have managed a team of at least 5 individuals, over a period of at least 3 years. You will be able to demonstrate how you have continued to improve performance of an existing team along with displaying skills in creating or growing a team. Experience managing both high & low performing employees will be of advantage along with conflict management.

Incident Management

You will have a lot of experience dealing with high severity situations, show a clear understanding of the wider blast implications of any issue/outage and potential consequences of differing outcome scenarios. You will also have experience in Change Management & Fault Management.

Vendor Management

An Amazon, individual has to deal with vendors, contractors & security companies. You will be able to prove you have experience dealing with external vendors and be able to display incidents of both problem & conflict management when dealing with same.

Process Improvement

You will be able to demonstrate an ability of taking both a good working process & a bad process and improving. You will have experience in processes mapping, implementing remediation steps and how this affected the overall business you were working in. Experience in Kaizen/Lean/Six Sigma is preferable

Health & Safety

Health & Safety should be at the forefront of every manager's mind. Managers should be able to positively influence the Safety culture of the Data Center organization.

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

About AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power them businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace, there's nothing we can't achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• 4+ years of data center engineering or operations experience
• 3+ years of managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams experience

Preferred Qualifications

• Bachelor's degree or above in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field, or 4+ years of network and operating system support experience
• 1+ years of Agile methods and processes experience
• Experience in capacity planning, operations planning, business analysis or similar
• Knowledge of Lean, Kaizen, Six Sigma concepts
• Experience implementing change management successfully transitioning programs into large-scale operations