DCO Manager , Infra Ops - HYD

Amazon; Hyderabad; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Amazon Web Services (AWS) ADSIPL is seeking a Data Center Manager to lead and scale India’s Data Center operations. You will manage high-performing teams, optimize facilities, and partner with vendors to deliver reliable cloud infrastructure.

You will drive operational excellence, implement service methodologies, and ensure health and safety compliance while building out new data centers in India.

Qualifications

• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development and experience in technical support.
• 7+ years of operations management experience
• 5+ years of managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams experience
• Experience in facilities management

Responsibilities

• Manage and develop teams of Data Center Technicians ensuring high performance
• Maintain existing co-located and in-house Data Centers in India
• Build and bring online new Data Centers in India
• Improve processes and procedures continuously
• Manage relationships with external vendors and contractors
• Coordinate with internal ADSIPL teams and management groups
• Ensure compliance with Health & Safety standards across Data Centers in India
• Create and analyze metrics to drive improvements in ADSIPL's Data Centers in India
• Support incident, problem, change, and capacity management implementations

Skills

Analytical skills

Attention to detail

Effective communication

Education

Bachelor's degree in engineering

STEM degree

Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Data Center Manager for the world’s biggest Cloud Infrastructure.

You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace at which we build and operate Data Centers in India for Amazon Data Services India Private Limited (“ADSIPL”). You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.

You will also have a passion for technology along with a desire to be the best at your job every day!

Key job responsibilities

As a Data Center Manager in ADSIPL, you will get to manage the world’s largest Cloud Computing Infrastructure in India. We encounter interesting, challenging & complex problems every day, being a technical manager in ADSIPL means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.

• Managing and developing teams of high quality Data Center Technicians, providing both technical and leadership expertise and ensuring highest levels of performance.
• Maintaining existing co-located and in-house Data Centers in India
• Helping build and bring online new Data Centers in India
• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups at ADSIPL
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers in India
• Creating and maintaining metrics on all aspects of ADSIPL’s Data Centers in India and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

A day in the life

Managing and developing teams of high quality Data Center Technicians, providing both technical and leadership expertise and ensuring highest levels of performance.

• Maintaining existing co-located and in-house Data Centers in India
• Helping build and bring online new Data Centers in India

About the team

About AWS

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development and experience in technical support
• 7+ years of operations management experience
• 5+ years of managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams experience
• Experience in facilities management

Preferred Qualifications

• Bachelor's degree in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field, or 3+ months of network and operating system support experience
• 2+ years of Agile methods and processes experience
• Knowledge of six Sigma/Lean processes
• Experience creating and implementing large-scale programs
• 1+ years of capacity planning, operations planning, business analysis or similar experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.