DCEO Engineer

Amazon; Mumbai; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Amazon Data Services India Private Limited (ADSIPL) is expanding its Data Center management team in India. This role requires broad Data Center knowledge with SME in multiple fields and will support ADSIPL-owned Data Centers across India.

The location is to be discussed, with 24x7 on-call and weekend rotations as part of the duties. The position oversees maintenance, incident and change management, cost/contract oversight, and vendor relationships, ensuring 100% uptime while coordinating with

Qualifications

• 4+ years of relevant work in a data center or other critical environment.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Proficient with Microsoft Office including Outlook, Word and Excel.

Responsibilities

• Own Data Center changes/events/incidents/problems from start to finish and ensure investigation and follow-up resolutions.
• Ensure maintenance/repairs of Data Center electrical/mechanical/fire suppression systems are planned and executed in the business' best interest.
• Asset and inventory management.
• Develop and maintain SOPs, emergency response procedures, preventive maintenance programs, and all technical documentation.
• Ensure standardization with best-in-class operating practices; including technical writing and automation.
• Develop and deliver engineering reports and ensure adherence to contracted deliverables including SLAs and KPIs.
• Provide hands-on facility support for installation, decommissioning, replacement of equipment, etc.
• Oversee technical compliance auditing and timely closure of corrective action plans.

Skills

Data center experience

Electrical systems knowledge

Mechanical systems knowledge

Education

Bachelor's degree in Electrical or Mechanical Engineering or related field

Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon is expanding the Data Center management team in India. This position within Amazon Data Services India Private Limited (ADSIPL) requires broad Data Center knowledge with Subject Matter Expertise (SME) in as many specific fields as possible. The location for this job to be discussed, as there may be opportunities in several India locations. This position serves as the primary operational resource to support ADSIPL within its owned and operated Data Centers in India.

This position will provide a central point of ownership and accountability for the overall hands-on management of the Mechanical, Electrical (M&E) and across ADSIPLs portfolio of Data Centers in India. This position will be responsible for the overall operation and maintenance of the critical infrastructure supporting IT operations within the Indian Data Center space. It will also include event management, incident management, problem management, change management, and cost/contract management. In addition, this will include the relationship management with the landlords, critical facility vendors, Data Center Construction team, Data Center Operations team, Technical Program Managers, Security team, and Logistics team in India. The position will require 24x7 on-call, scheduled weekend work support and rotational shift. The location for this job to be discussed, as there may be opportunities in several India locations.

Key job responsibilities

Operations and Maintenance

• Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of investigation, root cause analysis and follow-up resolution actions.
• Responsible for ensuring maintenance/ repairs of a Data Center (Electrical/Mechanical/Fire Suppression Systems) are planned and executed to the best interest of the business.
• Responsible for Asset and Inventory management.
• Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
• Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation)
• Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLAs and KPIs.
• Providing hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal auditsetc.)
• Oversee technical compliance auditing and the effective and timely close out of corrective action plans.

Incident and Emergency Response

• Managing information flow during incidents while providing regular updates to management.
• Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.

About the team

Youll be working with highly technical Data Center teams including cross-functional ones looking after various aspects of a data center, in order to maintain 100% uptime for the customers.

About AWS Diverse Experiences

AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Basic Qualifications

• 4+ years of relevant work in a data center or other critical environment experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Experience with Microsoft Office including Outlook, Word, and Excel.

Preferred Qualifications

• 4+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
• Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems or SCADA systems
• Knowledge of mechanical systems in critical Data Center operations including but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical systems, heat exchangers, piping systems, pumps, valves, duct systems, fans, or dampers