Customer Training Coordinator – HVDC

Hitachi Automotive Systems Americas, Inc.; India; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Hitachi Energy Technology Services Private Limited in Chennai, India, seeks a Customer Training Coordinator for HVDC systems. You will plan, develop, and deliver technical training to HVDC customers, ensuring proficiency in operation and maintenance of Hitachi HVDC technology.

You will collaborate with engineering, project management, and sales teams, create training content, and coordinate on-site and virtual sessions worldwide, including hands-on instruction and assessments.

Qualifications

• Bachelor's degree in Electrical Engineering, Power Systems Engineering, or related technical field.
• Minimum of 3–5 years of experience in a technical training role.
• Strong understanding of HVDC systems, converters, control, protection, and operation.
• Experience developing training content for adult learners.
• Excellent presentation and communication skills with clear explanations.
• Proficiency with PowerPoint and e‑learning tools.
• Willingness to travel domestically and internationally up to 30‑40%.

Responsibilities

• Collaborate with HVDC teams to identify training needs and develop comprehensive plans.
• Design, develop, and update training materials (presentations, manuals, exercises, assessments).
• Schedule and coordinate all aspects of training delivery (in-person and virtual).
• Deliver engaging technical training sessions to operators, technicians, and engineers.
• Provide hands‑on instruction covering HVDC operation, maintenance, and safety.
• Evaluate training effectiveness and implement improvements.
• Maintain records of training activities, attendance, and certifications.

Skills

Presentation skills

Communication

Interpersonal skills

Organizational skills

English fluency

Travel willingness

Education

Bachelor's degree in Electrical Engineering / Power Systems Engineering

Tools

PowerPoint

e-learning platforms

Job description

Location: Chennai, Tamil Nadu, India Job ID: R0146293 Date Posted: 2026-10-01 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Communications & Corporate Affairs Job Schedule: Full time Remote: No

Job Description: The Opportunity: Hitachi, Ltd. is seeking a Customer Training Coordinator for our High Voltage Direct Current (HVDC) division. This role is responsible for the effective planning, organization, and delivery of technical training programs to our HVDC customers, ensuring they are proficient in the operation and maintenance of Hitachi HVDC systems.

How you’ll make an impact:

• Collaborate with HVDC engineering, project management, and sales teams to identify customer training needs and develop comprehensive training plans.
• Design, develop, and update training materials, including presentations, manuals, exercises, and assessments, tailored to specific HVDC technologies and customer requirements.
• Schedule and coordinate all aspects of training delivery, including instructor availability, classroom/lab setup (virtual and in-person), equipment requirements, and logistical arrangements for participants.
• Deliver engaging and effective technical training sessions to diverse customer audiences, ranging from operators and technicians to engineers, ensuring a high level of comprehension and practical skill development.
• Provide hands‑on instruction and practical exercises related to HVDC system operation, maintenance, troubleshooting, and safety procedures.
• Evaluate training effectiveness through feedback mechanisms, assessments, and follow‑up activities, and implement improvements as necessary.
• Maintain accurate records of training activities, participant attendance, and certifications.
• Stay current with advancements in HVDC technology and incorporate relevant updates into training programs & Act as a primary point of contact for customer inquiries regarding HVDC training & Travel internationally as required to deliver on‑site training at customer locations.

Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelor's degree in Electrical Engineering, Power Systems Engineering, or a related technical field.
• Minimum of 3‑5 years of experience in a technical training role, preferably within the power generation, transmission, or industrial automation sectors.
• Strong understanding of High Voltage Direct Current (HVDC) systems, including converters, control systems, protection, and operational principles.
• Proven experience in developing and delivering technical training content to adult learners.
• Excellent presentation, communication, and interpersonal skills with the ability to explain complex technical concepts clearly and concisely.
• Proficiency in creating engaging training materials using various software tools (e.g., PowerPoint, e‑learning platforms).
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a global team.
• Fluency in English is required; proficiency in other languages is a plus.
• Willingness and ability to travel domestically and internationally up to 30‑40% of the time.

Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre‑employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security‑sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of excited projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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