Customer Support- US Voice

Impetus Career Consultants; Ahmedabad District; On-site; INR 355,000 - 426,000; Full time

Job summary

Impetus Career Consultants in Ahmedabad, Gujarat, is hiring for a BPO role with a virtual interview option and PAN India openness.

The position handles inbound and outbound US calls, requires 6 months of BPO experience or freshers with good communication, a typing speed of 36 WPM with 85% accuracy, and willingness to relocate. Joining dates are 9th November and 18th November 2026, with location Ahmedabad.

Qualifications

• 6 months of relevant BPO experience or freshers with good communication skills.
• Typing speed of 36 WPM with 85% accuracy.
• Willingness to relocate and comfortable for Ahmedabad upon selection.

Responsibilities

• Handle inbound and outbound calls from US customers.
• Resolve customer queries and provide effective support.
• Maintain service quality and customer satisfaction.
• Document customer interactions and meet performance targets.

Skills

BPO Experience

Communication

Typing speed

Job description

Location: Ahmedabad, Gujarat (Open to PAN India)

Interview Mode: Virtual Interview

Shift: Rotational, including US/night shifts

CTC: Up to ₹35k CTC

Requirements

Minimum 6 months of relevant BPO experience or freshers with good communication skills

Typing speed of 36 WPM with 85% accuracy

Willingness to relocate and comfortable for Ahmedabad upon selection

Handle inbound and outbound calls from US customers.

Resolve customer queries and provide effective support.

Maintain service quality and customer satisfaction.

Document customer interactions and meet performance targets.

Location: Ahmedabad, Gujarat

Joining Dates: 9th November and 18th November 2026