Customer Support Specialist Bangalore, India Deadline: Dec 25, 2024

Sanako Oy; Bengaluru; On-site; INR 300,000 - 550,000; Full time

Benefits offered by this job

Health insurance

Wellness benefits

Monthly team outings

Job summary

Sanako India is seeking a Customer Support Specialist to assist customers and ensure satisfaction with our products and services. You be the voice of the company, handling inquiries with professionalism and empathy while collaborating with teams to resolve issues quickly.

This role offers a path for growth, comprehensive training, and a friendly, inclusive work environment, including health benefits and regular team activities. Training and mentorship are provided to help you excel.

Qualifications

• High school diploma or equivalent; a degree is a plus.
• Previous experience in customer support or a related role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-focused mindset.
• Proficiency in using support tools and CRMs.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Competitive salary with performance-based incentives.
• Comprehensive training and mentorship programs.
• Opportunities for career growth within the company.
• Health insurance and wellness benefits.
• Friendly and inclusive work environment.
• Monthly team outings and recognition programs.

Responsibilities

• Assist customers by providing exceptional support and ensuring their satisfaction with our products and services.
• Be the voice of the company and resolve customer inquiries efficiently.

Skills

Communication skills

Interpersonal skills

Problem-solving

Customer-focused

CRM proficiency

Multitasking

Fast-paced environment

Education

High school diploma

Bachelor's degree preferred

Tools

CRM software

Support tools

Job description

Do you have a passion for helping others and solving problems? Join our team as a Customer Support Specialist and be the voice of our company. In this role, you will assist customers by providing exceptional support and ensuring their satisfaction with our products and services.

Requirements

• High school diploma or equivalent; a degree is a plus.
• Previous experience in customer support or a related role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-focused mindset.
• Proficiency in using support tools and CRMs.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Competitive salary with performance-based incentives.
• Comprehensive training and mentorship programs.
• Opportunities for career growth within the company.
• Health insurance and wellness benefits.
• Friendly and inclusive work environment.
• Monthly team outings and recognition programs.