Customer Support Representative

JMD Technologies Inc.; Jaipur; On-site; INR 180,000 - 300,000; Full time

Job summary

JMD Technologies Inc. in Jaipur is seeking an enthusiastic Customer Support Representative to join our Operations Executive Team. The role focuses on customer support and operations, requiring a minimum 6 months of international BPO experience and good computer/typing skills.

You will work in rotational shifts in a team-driven environment, handling data entry, process documentation, and coordination with internal teams to ensure accuracy and timely task completion. Selection is via virtual mode.

Qualifications

• Any Graduate or undergraduate degree.
• Minimum 6 months of international BPO experience.
• Good computer knowledge and typing skills.
• Willing to work in rotational shifts.

Responsibilities

• Process and maintain customer/process-related information accurately.
• Perform data entry and documentation as required.
• Ensure timely and accurate completion of assigned tasks.
• Follow process guidelines and quality standards.
• Coordinate with internal teams whenever required.
• Maintain accuracy and productivity as per process requirements.
• 5.5 Days Working
• Rotational Shifts
• Rotational Week-offs

Skills

Customer Support

Data Entry

Typing

Education

Any Graduate / Undergraduate

Job description

We are looking for enthusiastic and customer-focused professionals to join our Operations Executive Team.

• Position: Customer Support Representative
• Location: Jaipur
• Role: Customer Support and Operations Executive
• Any Graduate / Undergraduate
• Minimum 6 months of experience in International BPO – Mandatory
• Good computer knowledge and typing skills
• Comfortable working in rotational shifts

Job Responsibilities

• Process and maintain customer/process-related information accurately.
• Perform data entry and documentation as required.
• Ensure timely and accurate completion of assigned tasks.
• Follow process guidelines and quality standards.
• Coordinate with internal teams whenever required.
• Maintain accuracy and productivity as per process requirements.
• 5.5 Days Working
• Rotational Shifts
• Rotational Week-offs

Selection Process - Virtual Mode