Customer Support Specialist

TRAVERZE; Bengaluru; On-site; INR 250,000 - 400,000; Full time

Job summary

TRAVERZE in Bengaluru is seeking a lead-generation specialist to perform research on prospects, build and grow an email list, and support marketing campaigns end-to-end. You will collaborate with sales teams to qualify leads and drive targeted outreach from the Brookfield area, with onsite work from Monday to Friday.

The role emphasizes mentoring a small group while refining strategies and sharing results with the team, requiring 1-2 years of related experience and proficiency in Zoho CRM/Zoho

Qualifications

• 1-2 years of related experience in sales/lead generation.
• Experience with email outreach and CRM usage.
• Familiarity with Zoho CRM and Zoho Campaigns.
• Proficient in web/LinkedIn research for prospecting.
• Experience in lead generation.
• Interest in mentoring a small team while handling core responsibilities.
• Ability to work in a team and share results.

Responsibilities

• Perform research and intelligence gathering on prospects.
• Identify the target audience and grow our email list.
• Work with the team to prioritize efforts, refine selling marketing campaigns, andidentify target market segments (Email Campaign Management).
• Create a database of emails for lead generation.
• Qualify and follow up with inquiries produced from marketing and leadgeneration campaigns.
• Follow up on leads and conduct research to identify potential prospects.

Skills

Email outreach

Sales process

Zoho CRM

Email marketing

Web research

Lead generation

Team leadership

Team collaboration

Tools

Zoho CRM

Zoho Campaigns

LinkedIn

Job description

Experience

1-2 years.

Job Location

Brookfield, near Marathahalli, Bangalore

Shift Timings

5:30 PM to 2:30 AM

Job Type

Onsite (5 days of work) Monday - Friday

Job Responsibilities

• Perform research and intelligence gathering on prospects.
• Identify the target audience and grow our email list.
• Work with the team to prioritize efforts, refine selling marketing campaigns, andidentify target market segments (Email Campaign Management).
• Create a database of emails for lead generation.
• Qualify and follow up with inquiries produced from marketing and leadgeneration campaigns.
• Follow up on leads and conduct research to identify potential prospects.

Skills

• Comfort with interacting with potential clients over email and interacting withSales Teams.
• Knowledge of sales process and familiarity with a CRM preferably Zoho.
• Experience with an email marketing tool such as Zoho Campaigns is preferred.
• Able to locate information needed utilizing the web, LinkedIn, and other tools provided.
• Experience in lead generation.
• Desire to mentor and manage a small group of motivated individuals in addition tocore lead generation associate responsibilities.
• Ability to work in teams to develop strategies and action plans, and to share results.