Customer Support Representative

TTEC; Mohali, Zirakpur, Chandigarh; On-site; INR 355,000 - 426,000; Full time

Benefits offered by this job

Night shift allowance

Two-way cab facility

Performance-based incentives

Job summary

TTEC is seeking a Customer Support Executive in Mohali to join our customer service team. We welcome enthusiastic, customer-focused individuals who can resolve queries effectively and maintain high service standards.

Open to freshers with strong communication skills, you will handle inquiries across calls and chats, work night shifts, and contribute to a positive customer experience. Training and growth opportunities are provided by TTEC.

Qualifications

• 0–4 years in customer support/BPO/customer service.
• Freshers with good communication skills can apply.
• Strong verbal and written communication.

Responsibilities

• Handle customer queries through calls, chats, or other support channels.
• Provide accurate information and effective solutions to customers.
• Resolve customer concerns professionally within defined timelines.
• Maintain high standards of customer service and customer satisfaction.
• Follow company processes, policies, and quality standards.
• Maintain accurate records of customer interactions.

Skills

Customer support

Communication skills

Night shift

Job description

Customer Support Executive TTEC

Company: TTEC
Role: Customer Support Executive
Experience: 0-4 Years
Salary: Up to 35,000 per month
Work Schedule: 5 Days Working
Shift: Night Shift
Location: Mohali

Job Summary

TTEC is hiring Customer Support Executives to join its customer service team. We are looking for enthusiastic and customer-focused individuals who can provide excellent support and resolve customer queries effectively.

Key Responsibilities

• Handle customer queries through calls, chats, or other support channels.
• Provide accurate information and effective solutions to customers.
• Resolve customer concerns professionally within the defined timelines.
• Maintain high standards of customer service and customer satisfaction.
• Follow company processes, policies, and quality standards.
• Maintain accurate records of customer interactions.

Candidate Requirements

• Experience: 0-4 years in customer support/BPO/customer service.
• Freshers with good communication skills can also apply.
• Good verbal and written communication skills.
• Comfortable working in a night shift.

Salary & Benefits

• Salary up to 35,000/month
• Performance-based incentives
• Night Shift Allowance
• Both-side cab facility
• 5 Days Working

Why Join TTEC?

Join a global customer experience organization and gain valuable experience in customer service, communication, and professional development.