Customer Support Representative

Anisha Global Services; Dadri; Hybrid; INR 300,000 - 380,000; Full time

Benefits offered by this job

MNC Work Environment

Hybrid Work Model

US SHIFT

Job summary

MNC is hiring for an International Voice Process role at Noida Sector 144. The position requires graduates, with both freshers and experienced candidates welcome, and emphasizes excellent English communication. The job operates on US shifts in a hybrid work setup.

Candidates should be comfortable interacting with international customers and maintaining high service standards to meet performance targets.

Qualifications

• Graduates can apply.
• Freshers & Experienced candidates both are eligible.
• Excellent English communication skills are required.
• Comfortable working in US shift.

Responsibilities

• Handle international customer calls professionally.
• Resolve customer queries and provide appropriate solutions.
• Maintain high-quality customer service standards.
• Communicate effectively with international customers.
• Achieve process-related performance and quality targets.

Skills

Excellent English

Customer handling

Interpersonal skills

Education

Graduate degree

Job description

International Voice Process

Noida Sector 144

Position: International Voice Process

Location: Noida Sector 144

Company: MNC

Salary: 3.00 LPA 3.80 LPA

Work Mode: Hybrid

Shift: US Shifts

Eligibility

• Graduates can apply
• Freshers & Experienced Candidates both are eligible
• Excellent English Communication Skills are required
• Candidates should be comfortable working in US SHIFT
• Candidates should be comfortable with Hybrid Work Mode
• Good interpersonal and customer-handling skills will be an advantage

Key Responsibilities

• Handle international customer calls professionally
• Resolve customer queries and provide appropriate solutions
• Maintain high-quality customer service standards
• Communicate effectively with international customers
• Achieve process-related performance and quality targets

Salary & Benefits

Salary: 3.00 LPA 3.80 LPA

• MNC Work Environment
• Hybrid Work Model
• US SHIFT