Customer Support Representative

Talent21 Management and Shared Services Pvt Ltd; Bengaluru; On-site; INR 280,000 - 360,000; Full time

Benefits offered by this job

Two-way cab within 25 km

Job summary

Talent21 Management and Shared Services Pvt Ltd in Bengaluru is hiring for an International Voice Process. The role involves handling US calls from a Bangalore-based facility, with night shifts and 5-day work weeks. Freshers and experienced professionals with strong English communication are welcome.

Two-way cab within 25 km is provided. A fast-paced environment with targets, opportunities to grow in customer service and international processes.

Qualifications

• Freshers and experienced candidates welcome.
• Excellent English communication required.
• Comfortable with US night shift.
• Able to handle international customer calls.

Responsibilities

• Handle international customer calls.
• Resolve customer queries professionally.
• Achieve performance targets and customer satisfaction.
• Maintain high quality English communication.
• Work night shift in US time zones.

Skills

English communication

Customer service

Night shift

Education

Graduate/Undergraduate

Job description

Role & responsibilities

Hiring: International Voice Process | Bangalore

Leading MNC | Immediate Joiners Preferred

Electronic City Phase 2, Bangalore

US-Based Process | Night Shift

5 Days Working | 2 Rotational Week Offs

Two-Way Cab Facility within 25 km

Graduates & Undergraduates

Freshers & Experienced

• Handle international customer calls.
• Resolve customer queries professionally.
• Ensure customer satisfaction and meet performance targets.
• Excellent English communication skills required.
• Candidates must be comfortable with US night.

Interview Process

• HR Round
• SVAR Assessment
• Operations Round

Preferred candidate profile

Note - Fresher's can also apply with Excellent English Communications