Customer Support Intern

Sirona; Gurgaon; On-site; INR 89,000 - 167,000; Full time

Job summary

Sirona is seeking an enthusiastic intern to join its customer support team in India, Gurgaon. You will handle inquiries across channels and help maintain the brand’s reputation for customer-centric service.

This internship offers hands-on experience in documenting interactions, identifying feedback trends, and learning how customer input shapes products and services. You will work with a team focused on meaningful impact and daily operations, developing communication and problem-solving skills

Responsibilities

• Handle customer inquiries and support requests across multiple channels
• Respond to customer concerns with professionalism and care
• Contribute to maintaining Sirona's reputation for customer-centric service
• Document and track customer interactions and resolutions
• Assist in identifying common customer pain points and feedback trends
• Support the broader customer support team in daily operations

Job description

Batch: 2025/2026/2027. About Sirona: Sirona stands at the forefront of India's personal care and wellness sector, dedicated to simplifying daily hygiene through inventive, carefully crafted offerings. The brand operates across multiple channels—direct-to-consumer, online marketplaces, rapid delivery services, and physical retail with innovation, customer focus, and life-improving products at its core.

What you'll work on:

• - Handle customer inquiries and support requests across multiple channels
• - Respond to customer concerns with professionalism and care
• - Contribute to maintaining Sirona's reputation for customer-centric service
• - Document and track customer interactions and resolutions
• - Assist in identifying common customer pain points and feedback trends
• - Support the broader customer support team in daily operations

About this internship:

• - Join a rapidly expanding brand reshaping the personal care space
• - Work alongside a team driven by meaningful impact and innovation
• - Gain hands-on experience in customer support functions
• - Develop communication and problem-solving skills in a real business environment
• - Learn how customer feedback shapes product and service decisions
• - Be part of an organization committed to improving everyday wellness for customers