Customer Support Executive (Voice Process)

Teamwork Talent Solutions; Dadri; Presencial; INR 290 000 - 458 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

5 Days Working

Both-Side Cab Facility

Rotational Shifts

Rotational Week Offs

Resumo da oferta

Teamwork Talent Solutions in Noida, Uttar Pradesh, is hiring Customer Support Executives for an International Voice Process in the logistics sector. You will handle shipments, deliveries, and logistics queries with a professional and courteous approach, providing accurate information to customers abroad.

The role is Full-Time and Work From Office in Noida, with Rotational Shifts, Rotational Week Offs, and a 5-Day Working week.

Qualificações

• Excellent English communication skills (B2 level).
• Experience in International Voice Process preferred.
• Undergraduates must have a minimum of 6 months of relevant experience.
• Strong communication and problem-solving skills.

Responsabilidades

• Handle customer queries related to shipments, deliveries, and logistics.
• Provide accurate information and resolve customer concerns.
• Maintain high standards of customer service and customer satisfaction.

Conhecimentos

English communication

International voice experience

Problem-solving

Formação académica

Undergraduate degree

Graduate degree

Descrição da oferta de emprego

Customer Support Executive International Voice | Noida

Job Location: Noida, Uttar Pradesh
Industry: Logistics
Process: International Voice Process
Job Type: Full-Time | Work From Office

Job Description

We are hiring Customer Support Executives for an International Voice Process in the logistics industry. Candidates should have excellent English communication skills and the ability to handle international customer queries professionally.

Roles & Responsibilities

• Handle customer queries related to shipments, deliveries, and logistics.
• Provide accurate information and resolve customer concerns.
• Maintain high standards of customer service and customer satisfaction.

Eligibility Criteria

• Excellent English communication skills (B2 level).
• International Voice Process experience preferred.
• Undergraduates must have a minimum of 6 months of relevant experience.
• Strong communication and problem-solving skills.

Salary Details

• Undergraduates (6+ months of experience): 41,000 CTC | 36,000 In-Hand
• Graduates: 32,000 CTC | 26,000 In-Hand

Benefits & Facilities

• 5 Days Working
• Both-Side Cab Facility
• Rotational Shifts
• Rotational Week Offs