Customer Support Executive - Voice/ Non Voice / Blended

TP; Maharashtra; On-site; INR 250,000 - 350,000; Full time

Job summary

Teleperformance India is hiring for chat and email support professionals with excellent written and verbal communication. The role focuses on assisting customers in banking/fraud processes with careful attention to accuracy and security.

Candidates should have 1+ year of relevant experience, a CIBIL score above 680, and strong typing skills. Day and night shifts are rotational, immediate joiners preferred. Join us to deliver quality customer care across channels.

Qualifications

• Graduation with 1+ year experience in banking/fraud process.
• Cibil score above 680 (mandatory).
• Excellent communication skills.
• Excellent computer knowledge and typing speed.

Responsibilities

• Handle customer inquiries via chat and email.
• Adhere to process standards and resolve issues efficiently.

Skills

Communication skills

Typing speed

Chat & Email support

Problem-solving

Banking/fraud experience

Job description

Teleperformance is Hiring!!!!!!!!!

We are looking with excellent written and Verbal communication skills who are passionate about helping customers through Chat & Email/ Operation Process

Eligibility:

• - Graduate with 1+ years of experience in banking/fraud process
• - Cibil score should be above 680 (mandatory)
• - Excellent communication skills.
• - Excellent computer knowledge and typing speed.
• - Good problem- solving abilities.
• - Chat Experienced Preferred
• - No absconding Cases considered
• - immediate joiners only

Shift timings:

• - Day & Night shift rotational (9 hours)
• - week off: Any 2 rotational week- offs