Customer Support Executive - International Chat Process

TP; Maharashtra; On-site; INR 180,000 - 260,000; Full time

Job summary

Teleperformance is hiring for chat and email support roles in Maharashtra. The ideal candidate will have a graduate degree, 1+ year experience in banking/fraud, and excellent communication skills. A Cibil score above 680 is mandatory, along with basic computer knowledge and fast typing abilities.

Immediate joiners only are invited to apply. The role involves handling customer inquiries via chat and email during day and night shifts.

Qualifications

• Graduate with 1+ year experience in banking/fraud process.
• Cibil score above 680 (mandatory).
• Excellent communication skills.
• Basic computer knowledge and typing speed.
• Immediate joiners only.
• Good problem-solving abilities.

Responsibilities

• Assist customers through chat and email support.
• Handle inquiries with accuracy and courtesy.
• Maintain timely and professional communication with customers.

Skills

Excellent communication skills

Typing speed

Basic computer knowledge

Problem-solving abilities

Education

Graduate degree

Job description

Job description

Teleperformance is Hiring!!!!!!!!!

We are looking with excellent written and Verbal communication skills who are passionate about helping customers through Chat & Email support.

Eligibility:

• Graduate with 1+ years of experience in banking/fraud process
• Cibil score should be above 680 (mandatory)
• Excellent communication skills.
• Basic computer knowledge and typing speed.
• Good problem- solving abilities.
• Immediate Joiners only

Shift timings:

• Day & Night shift rotational (9 hours)
• week off: Any 2 rotational week- offs