Customer Support Executive International BPO Freshers Mohali

India Job Kart; Mohali; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Cab facility

Professional training

Career growth

Friendly environment

Job summary

India Job Kart in Mohali, Punjab, is seeking Customer Support Executives for an international BPO. Freshers and experienced candidates with good English communication skills can apply. Immediate joining preferred.

Role involves handling international voice/chat support, working in rotational/night shifts, and meeting quality and customer satisfaction targets with training provided.

Qualifications

• Good spoken English and communication skills.
• Basic computer and typing knowledge.
• Customer-focused attitude with good listening skills.

Responsibilities

• Handle international customers through inbound/outbound calls or chat.
• Understand customer concerns and provide appropriate solutions.
• Resolve customer queries professionally and within the required timeline.
• Maintain accurate customer information in the system.
• Meet quality, productivity and customer satisfaction targets.
• Follow company processes and communication standards.

Skills

English communication

Typing basics

Customer service

Listening skills

Education

12th Pass / Graduation

Job description

Customer Support Executive International BPO

We are hiring Customer Support Executives for a leading international BPO in Mohali.

Freshers and experienced candidates with good English communication skills can apply.

Job Details

Location: Mohali, Punjab
Process: International Voice / Voice and Chat Support
Experience: 03 Years
Qualification: 12th Pass, Undergraduate or Graduate
Shift: Rotational/Night Shift
Working Days: 5 or 6 Days
Cab Facility: Available as per company policy

Salary: [Mention Actual Salary Range] + Performance Incentives
Employment Type: Full-Time, Permanent
Joining: Immediate or within 15 days preferred

Key Responsibilities

• Handle international customers through inbound/outbound calls or chat.


• Understand customer concerns and provide appropriate solutions.


• Resolve customer queries professionally and within the required timeline.


• Maintain accurate customer information in the system.


• Meet quality, productivity and customer satisfaction targets.


• Follow company processes and communication standards.

Candidate Requirements

• Good spoken English and communication skills.


• Comfortable working in rotational or night shifts.


• Basic computer and typing knowledge.


• Customer-focused attitude with good listening skills.


• Freshers and candidates from BPO, customer service, call centre, telecalling, sales or hospitality backgrounds can apply.


• Immediate joiners will be preferred.

Benefits

• Attractive salary and performance incentives.


• Cab facility as per company policy.


• Professional training and career-growth opportunities.


• Friendly and supportive work environment.


• Opportunity to work with an international process.

We are considering Candidates as per Customer Support, Customer Service, International Voice Process, International BPO, Voice Process, Call Centre, Customer Care Executive, Inbound Process, Chat Support, Email Support, English Communication, US Process, UK Process, Night Shift, Fresher, Undergraduate, Graduate