Customer Support Executive | GDS /Amedus | Travel Process | Noida

Start Work; Dadri, Ghaziabad District, Delhi; On-site; INR 174,000 - 290,000; Full time

Job summary

Start Work is hiring a Customer Support Executive with GDS experience for Noida. You will handle flight bookings, cancellations, refunds, and itinerary changes, and assist customers via voice, email, and chat.

Ideal candidates have 6 months of GDS exposure, familiarity with Amadeus/Sabre/Galileo, and a background in undergraduate or graduate studies. The role is on-site in Noida, with a focus on quality service and timely resolutions.

Qualifications

• GDS systems experience and ability to manage flight-related inquiries.
• Understanding of flight bookings, cancellations, refunds, and reissues.
• Experience supporting customers via voice, email or chat is preferred.

Responsibilities

• Handle customer queries related to flight bookings, cancellations, refunds, and itinerary changes.
• Assist customers through voice/email/chat support.

Skills

GDS systems experience

Flight bookings handling

Customer support

Education

Undergraduate/Graduate

Job description

Profile - Customer Support Executive (GDS Experience)

Location - Noida

Salary - upto 26k Inhand

Qualfication - Undergraduate/Graduate

Experience - Min 6 months in GDS

Skills - Good knowledge about GDS/Amadeus/Sabre/Galileo

Required Candidate profile

Handle customer queries related to flight bookings, cancellations, refunds, and itinerary changes.

Assist customers through voice/email/chat support.