Customer Support Executive (Chat, Blended & Voice)

Twelve I Consultant; Gurugram District; On-site; INR 378,000 - 462,000; Full time

Benefits offered by this job

PF-ESI

Both Side Cab Facility

Monthly Incentives

Job summary

Twelve I Consultant is hiring for freshers and experienced customer support associates to handle international customers via chat, blended and voice channels from Gurugram. You will resolve queries, troubleshoot and guide customers to a clear resolution, and ensure adherence to SLA.

Qualification required: minimum 12th pass. This role offers a structured shift pattern, 5-day work week, and benefits like PF-ESI and cab facility with incentives. Immediate joining needed.

Qualifications

• Minimum 12th pass required.
• Freshers and experienced candidates are welcome.
• Comfortable with rotational shifts and week-offs.

Responsibilities

• Resolving queries of international customers through call and chat.
• Providing a clear resolution to customers through troubleshooting and probing.
• Getting the queries resolved within SLA.

Skills

Communication

Customer support

Education

12th pass

Job description

Hiring for Freshers & Experienced

Profile: Customer support associate ( Chat, Blended and Voice)

Process: International (Tech and non-tech profiles)

Qualification: Minimum 12th

Location: Gurugram

Salary up to 4.2 LPA

Roles and responsibilities:

• Resolving queries of international customers through call and chat
• Providing a clear resolution to customers and clients through troubleshooting and probing
• Getting the queries resolved within SLA

Benefits:

• PF-ESI
• Both Side Cabs Facility
• Monthly Incentives

Note:5 days working

Comfortable with rotational shifts and week-offs

Need immediate joiners

Interview mode: Virtual//Walk-in