Customer Support Executive( Bengali Language)

M 5 Continents Logistics Solution; Chennai District; On-site; INR 457,000 - 547,000; Full time

Benefits offered by this job

Growth opportunities

Supportive environment

Performance-based growth

Job summary

M 5 Continent Logistics Solution (P) Ltd in Chennai requires a Customer Service Executive fluent in Bengali to handle queries and service requests from customers in Bengali and English. The role is office-based (WFO) with 6 days per week, working 10:00 AM to 7:00 PM, and CT C up to ₹45,000 per month.

Minimum 2 years of experience in customer service is expected, and candidates must be local to Chennai or willing to relocate.

Qualifications

• Bengali speaking is mandatory.
• Minimum 2 years’ experience in Customer Service / Support.
• Good English communication skills.
• Candidate should be local to Chennai or willing to relocate.

Responsibilities

• Handle customer queries, complaints, and service requests.
• Communicate with customers in Bengali and English.
• Understand concerns and provide appropriate resolutions.
• Coordinate with internal teams for timely issue resolution.
• Maintain customer interaction records and follow company processes

Skills

Bengali language

English communication

Customer service

WFO

Job description

Job Title: Customer Service Executive (Bengali Language)

Company Name M 5 Continent Logistics Solution (P) Ltd
Location: Temple Steps, 9th Floor, B Block, 184187 Anna Salai, Little Mount, Chennai 600015
Landmark: Little Mount Metro Station

Experience: Minimum 2 Years
CTC: Up to 45,000/month
Work Mode: WFO
Working Days: 6 Days/Week
Office Timing: 10:00 AM 7:00 PM
Interview Mode: Face-to-Face / Direct
Interview Timing: After 3:00 PM

Candidate Requirements

• Bengali Speaking – Mandatory
• Good communication skills in English
• Minimum 2 years’ experience in Customer Service / Customer Support
• Candidate should be local to Chennai or willing to relocate to Chennai
• Comfortable working from office (WFO)

Role & Responsibilities

• Handle customer queries, complaints, and service requests.
• Communicate professionally with customers in Bengali and English.
• Understand customer concerns and provide appropriate resolutions.
• Coordinate with internal teams for timely issue resolution.
• Maintain customer interaction records and follow company processes

Perks & Benefits

• Growth opportunities in Customer Support
• Supportive and dynamic work environment
• Performance-based career growth

Interview Process

Direct / Face-to-Face Interview – After 3:00 PM(Mon - Sat)