Urgent Hiring |Customer Support Executive| International Voice Process

Red Hibiscus Info Solutions; Jaipur; On-site; INR 324,000 - 335,000; Full time

Benefits offered by this job

Cab facility

Accommodation for outstation

Travel tickets (Bus/Train)

Job summary

Red Hibiscus Info Solutions in Jaipur is seeking a Customer Support Executive for an International Voice process. Freshers and experienced candidates can apply, with 5-day weeks and rotational shifts. The role is work from office with a focus on delivering quality customer support in English.

Candidates should be graduates or undergraduates and ready to join with Rotational Offs. Outstation candidates may receive 7 days of accommodation and travel tickets, and cab facility depends on shift

Qualifications

• Excellent communication skills in English.
• Graduates and Undergraduates can apply.
• Freshers are welcome.

Responsibilities

• Handle customer queries through inbound international calls.
• Understand customer concerns and provide appropriate solutions.
• Maintain a customer-focused approach throughout the interaction.

Skills

English communication

Education

Graduates & Undergraduates

Job description

Designation: Customer Support Executive
Process: International Voice
Mode: Work from Office
Location: Jaipur
Experience: Freshers & Experienced candidates
Education: Graduates & Undergraduates
Working Days: 5 Days a Week
Week Off: 2 Rotational Offs
Shift: Rotational Shifts

Salary & Incentives

Freshers: 26,500 CTC + 2,500 Monthly PLI

Experienced Candidates (Minimum 6 Months): 27,000 CTC + 3,000 Monthly PLI

*** For outstation candidates,7 days' accommodation & Travel tickets (Bus/Train) will be provided.****

Key Responsibilities

• Handle customer queries through inbound international calls.
• Understand customer concerns and provide appropriate solutions.
• Maintain a customer-focused approach throughout the interaction.

Candidate Requirements

• Excellent communication skills in English.
• Graduates and Undergraduates can apply.
• Freshers are welcome.

Cab Facility

• Morning shifts: No cab facility.
• Shifts starting after 2 PM: Cab facility is available

Important Note

• No leave will be allowed during the initial 3 months.
• Candidates must be comfortable with rotational shifts and rotational week-offs.