Customer Support Executive

Guestilo; North 24 Parganas District; On-site; INR 150,000 - 260,000; Full time

Job summary

GUESTILO is seeking a Customer Service Executive to join our Delhi-based operations. The role involves handling customer inquiries, providing professional telephone and email support, and ensuring quality service across day, evening, or night shifts.

Ideal candidates possess strong communication skills, a customer-first attitude, and the ability to work in a 24-hour shift environment. Office-based position with 24-hour customer service operations.

Qualifications

• Excellent verbal and written communication.
• Ability to handle customer inquiries and complaints professionally.
• Willingness to work weekends and holidays.
• Ability to work in a 24-hour shift environment.
• Basic computer and Microsoft Office skills.

Skills

Verbal communication

Written communication

Customer service

Active listening

Telephone etiquette

Email etiquette

Time management

Teamwork

Attention to detail

Independent work

24-hour shift

MS Office

Problem solving

Shift flexibility

Weekend & holidays

Customer service exp

High school diploma

Education

High school diploma or equivalent

Job description

GUESTILO

Customer Service Executive

Job Type: Full-Time
Department: Customer Service
Work Location: Office / Customer Service Operations
Working Hours: 24-Hour Customer Service Operation

Required Skills

• Excellent verbal and written communication
• Customer service skills
• Active listening
• Professional telephone and email etiquette
• Time management
• Teamwork
• Attention to detail
• Ability to work independently
• Ability to work in a 24-hour shift environment
• Basic computer and Microsoft Office skills
• Good communication and customer service skills
• Ability to handle customer inquiries and complaints professionally
• Good problem-solving and active listening skills
• Ability to work in day, evening, or night shifts
• Willingness to work weekends and holidays as required
• Ability to work effectively in a team
• Previous customer service experience preferred
• High school diploma or equivalent preferred

Kolkata

HR

Sweety

9748814045