Customer Support Executive

Wsne Consulting; New Delhi, Gurugram District; On-site; INR 212,000 - 368,000; Full time

Benefits offered by this job

Monthly variable incentives 2500–3500

Job summary

Wsne Consulting in Gurugram is hiring for an International Voice process role in Customer Support, with up-selling and semi-technical banking/travel processes. Candidates must have excellent communication skills and be willing to work 24x7 shifts.

Responsibilities include handling calls from customers worldwide (US/UK/UAE, etc.) and resolving queries with strong verbal communication. Freshers or experienced candidates with good communication are welcome, with a salary in hand of 19–33k and

Qualifications

• Excellent communication skills.
• Ability to work 24x7 shifts.
• Good presence of mind and strong verbal communication.

Responsibilities

• Handle calls from customers globally and resolve their queries.
• Assist in up-selling and semi-technical banking/travel processes.
• Maintain a positive customer experience across international lines.

Skills

Excellent communication

24x7 shifts

Verbal communication

Job description

Hiring for 500 fortune MNC'S for International Voice process - Customer Support, Up-selling, Semi Technical, Banking, & Travel Process

Role & responsibilities

Candidates must have excellent communication skills and ability to work 24*7 shifts,

Handle calls from Customers over the globe US/UK/UAE/ etc and resolve their queries and concerns.

Candidates with good presence of mind and strong verbal communication are preferred

Preferred candidate profile

Undergraduate / Graduate Freshers / Experienced candidates with excellent communication skills may apply,

Salary 19-33k in hand, Decent hike on last drawn salary depending on rounds of interviews

Lucrative Incentives plus monthly variable of 2500 - 3500

5 days working 2 rotational week off

Rotational shifts with both side cabs

Job Location : Gurugram