Customer Support Executive

Shining Stars Institution & travels; Navi Mumbai; On-site; INR 200,000 - 350,000; Full time

Job summary

Shining Stars Institution & travels in Ghansoli, Navi Mumbai invites applications for the Customer Support Executive role. Freshers and experienced candidates are welcome. The position offers a salary package of 2 LPA – 3.5 LPA with immediate joiners preferred.

Strong English communication skills are required to succeed in this domestic customer support process. Join our reputed MNC-type setup and grow your career in a dynamic environment that values customer satisfaction and professional

Qualifications

• Freshers or experienced candidates eligible to apply.
• Undergraduate or graduate candidates may apply.
• Good English communication skills are mandatory.

Responsibilities

• Handle customer queries professionally and provide accurate information.
• Assist customers with questions, concerns, and service-related issues.
• Resolve customer complaints efficiently while ensuring satisfaction.
• Maintain accurate records of customer interactions in the company system.
• Follow company policies, quality standards, and process guidelines.
• Coordinate with relevant departments to resolve issues.
• Maintain service quality and work toward targets.

Skills

Good English communication

Positive attitude

Willingness to learn

Education

Undergraduate or Graduate degree

Job description

MEGA HIRING DRIVE CUSTOMER SUPPORT EXECUTIVE

MNC JOB OPPORTUNITY | GHANSOLI, NAVI MUMBAI

Looking for a Job in a Reputed MNC? Here’s Your Opportunity!

We are hiring enthusiastic and motivated candidates for the Customer Support Executive profile in Ghansoli, Navi Mumbai. Freshers and experienced candidates are welcome to apply!

If you have good English communication skills and want to build your career with a reputed MNC, this is the perfect opportunity for you.

Easy Selection Process | Attractive Salary Package | Immediate Joiners Preferred

JOB DETAILS

Designation: Customer Support Executive
Location: Ghansoli, Navi Mumbai
Process: Domestic Customer Support
Salary Package: 2 LPA – 3.5 LPA
Qualification: Undergraduate and Graduate candidates can apply
Experience: Freshers and Experienced candidates welcome
Communication: Good English communication skills required
Joining: Immediate joiners preferred
Company Type: Reputed MNC companies

ROLES & RESPONSIBILITIES

Handle customer queries professionally and provide accurate information.

Assist customers with their questions, concerns, and service-related issues.

Resolve customer complaints efficiently while ensuring customer satisfaction.

Communicate with customers in a polite, professional, and helpful manner.

Understand customer requirements and provide suitable solutions.

Maintain accurate records of customer interactions in the company system.

Follow company policies, quality standards, and process guidelines.

Coordinate with the relevant departments to resolve customer issues whenever required.

Maintain service quality and work toward achieving assigned performance targets.

ELIGIBILITY CRITERIA

Freshers and experienced candidates can apply.

Undergraduate and Graduate candidates are welcome.

Good English communication skills are mandatory.

Candidates should have a positive attitude and willingness to learn.

Must be comfortable working in a domestic customer support process.

Immediate joiners will be preferred.

Candidates looking for career growth in the customer service industry are encouraged to apply.

WHY APPLY?

Opportunity to work with reputed MNC companies.

Attractive salary package of 2 LPA to 3.5 LPA.

Opportunities for both freshers and experienced candidates.

Easy selection process.

Professional working environment.

Opportunity to develop communication and customer-handling skills.

Excellent opportunity to start or grow your career.

WHO CAN APPLY?

If you are a fresher looking for your first job or an experienced candidate searching for a better opportunity, this hiring drive is for you!

Job Location: Ghansoli, Navi Mumbai
Profile: Customer Support Executive
Process: Domestic Customer Support
Salary: 2 LPA – 3.5 LPA
Eligibility: UG, Graduates, Freshers & Experienced Candidates