Customer Support Executive

Wipro; Mhalunge; On-site; INR 180,000 - 280,000; Full time

Job summary

Wipro Limited in Pune is hiring Customer Support Executives for Fresher and Experienced profiles. The role involves handling customer inquiries, order processing, and providing service support in a 24/7 rotational environment, including night and US shifts. Immediate joiners preferred.

Graduates from any discipline with excellent communication skills and a customer-service mindset are welcome. Experienced candidates should have 1+ year in customer service with order management exposure;

Qualifications

• Excellent communication skills (Mandatory)
• Strong customer service orientation
• Basic understanding of order management processes
• Experience in order processing, order tracking, customer query resolution, and service request handling
• Willingness to work in 24/7 rotational shifts, including night shifts and US shifts

Skills

Communication skills

Customer service

Order management

Order processing

Education

Graduate

Job description

Hiring: Customer Support Executive (Freshers & Experienced) | Immediate Joiners

Location: Pune (Candidates willing to relocate can also be considered)
Shift: 24/7 Rotational Shifts (Including Night Shifts & US Shifts)
Joining: Immediate Joiners Only (Notice Period Candidates will not be considered)

We are hiring Customer Support Executives for our growing team.

Fresher (0-1 Year Experience)

Eligibility:

• Graduate in any discipline
• Excellent Communication Skills (Mandatory)
• Willingness to work in 24/7 rotational shifts, including night shifts and US shifts
• Strong customer service orientation
• Basic understanding of order management processes
• Immediate Joiners Preferred

Experienced (1+ Years Experience)

Eligibility:

• Graduate in any discipline
• Minimum 1+ years of experience in Customer Service / Customer Support
• Experience in Order Management (Mandatory)
• Knowledge of order processing, order tracking, customer query resolution, and service request handling
• Excellent Communication Skills (Mandatory)
• Willingness to work in 24/7 rotational shifts, including night shifts and US shifts
• Immediate Joiners Preferred

Mandatory Requirements

Graduate (Mandatory)
Excellent Communication Skills
Customer Service Mindset
Order Management Experience/Knowledge
Willingness to Work in 24/7 Rotational & US Shifts
Immediate Availability to Join
Valid Voter ID or Passport
Willingness to Relocate (if applicable)

HR Dipti
Wipro Limited